Systems Administrator I at Vivid Seats in Chicago, IL

Summary: Vivid Seats is a leading online ticket marketplace dedicated to connecting fans with live events. The Systems Administrator I will be responsible for designing and maintaining a secure, scalable core infrastructure while driving security initiatives and productivity enhancements. Responsibilities: - Responsible for establishing, maintaining and improving upon core infrastructure including endpoint management systems, patch distribution systems, Windows servers and automated user-lifecycle processes - Proactively identifies and minimizes adverse impacts to the environment such as certificate renewals and major software changes - Stays current to technology trends and best practices, and can translate knowledge to specific improvement projects - Documents and maintains system architecture through scalable conventions and best practices - Establishes automated methods to reduce operational workload and improve user experience - Works with key stakeholders to harden the environment through security improvements, audits and compliance enforcement - Has a foundational knowledge of network infrastructure, troubleshooting and maintenance Required Qualifications: - Strong technical proficiency in cloud infrastructure - A passion for technology and a drive to improve upon it - A strong sense of leadership and a desire to help the team succeed - The ability to break down problems and document the resolutions - Strong communication skills with a friendly attitude - The ability to multitask without compromising quality - A strong work ethic and ability to self-govern on projects - Critical thinking skills that can interpret requests and develop secure, scalable solutions Required Skills: Cloud infrastructure, Microsoft Entra ID, Microsoft Intune MDM, Jamf MDM, Powershell, Graph API, Cisco Meraki, PortNox, AWS, Crowdstrike Falcon Complete, Microsoft Defender, Microsoft Purview, Network infrastructure, Endpoint management, Patch distribution, User lifecycle automation Benefits: Annual bonus incentives, FLEX PTO, Mental health days, Medical, dental, and vision insurance, 401K matching, Monthly credits and discounts for attending live events, A variety of additional workplace perks