Technical Sales Engineer at Vivant in Colombia

Technical Sales Engineer

RESUME MUST BE IN ENGLISH

About Vivant

Vivant is a managed connectivity and network services company built for multi-location businesses across restaurants, retail, healthcare, and automotive dealerships. We design, deploy, manage, and monitor business networks that keep our clients' internet, phones, and Wi-Fi running with maximum uptime. For our clients, network reliability is critical—every outage impacts business operations and revenue.

Position Overview

The Network Sales Engineer supports the sales team by owning the technical pre-sales process. This role bridges Sales, Project Coordination, and Engineering by translating client requirements into the appropriate network solution.

You'll become an expert in Vivant's standardized network packages, determine the right solution for each prospect, coordinate technical cost analysis, recommend the best ISP options, and prepare proposals for the sales team.

Initially, you'll join client meetings to answer technical questions. As Account Executives become more comfortable handling technical discussions, your involvement shifts toward behind-the-scenes solution design and proposal preparation.

This position is ideal for someone who understands networking fundamentals, enjoys structured and repeatable processes, and wants to build a long-term career in technical sales.

Key Responsibilities

Discovery & Requirements Gathering

• Participate in discovery calls alongside the sales representative.
• Understand the client's business, technical requirements, pain points, number of locations, and project goals.
• Document all technical and business requirements accurately.

Solution Design

• Match client requirements with Vivant's standard network packages.
• Determine the appropriate:
• Firewall
• Switches
• Wireless Access Points (WAPs)
• Network sizing
• Hardware quantities
• Recommend solutions based on facility size, user count, and device requirements.

Cost Analysis Coordination

• Submit project requirements to Project Coordinators.
• Coordinate completion of cost analysis.
• Review completed analyses for accuracy and completeness.

ISP Selection

• Evaluate available Internet Service Provider (ISP) options.
• Recommend the best-fit ISP based on:
• Client requirements
• Budget
• Availability
• Reliability

Proposal Development

• Prepare two to three solution options using Vivant's standard packages.
• Ensure proposals are accurate, organized, and client-ready.
• Collaborate with the sales representative before presentation.

Technical Sales Support

• Attend proposal review meetings with prospects.
• Answer technical questions regarding:
• Firewalls
• Switches
• VLANs
• IP addressing
• Wi-Fi design
• WAP placement and sizing
• Network topology
• Support the sales representative throughout the sales cycle until the deal is signed.

Requirements

• Solid understanding of networking fundamentals, including:

• Firewalls
• Network switches
• VLANs
• Wireless networking
• WAP placement and sizing
• IP addressing
• Basic network design
• Prior sales experience with the ability to move opportunities through the sales process.
• Strong communication and presentation skills.
• Excellent organizational and multitasking abilities.
• Detail-oriented with strong analytical skills.
• Comfortable following structured processes.

Preferred

• Experience selling:
• Connectivity services
• Telecommunications
• Managed Service Provider (MSP) solutions
• Networking solutions
• Related technical products or services
• Experience supporting B2B sales.

Benefits

• Base salary: 2,000 USD Max
• Commission
• Fully remote

Career Growth

Success in this role provides a clear path toward:

• Account Executive
• Senior Technical Sales
• Other advanced sales leadership opportunities as Vivant continues to grow.

How We Work

At Vivant, trust, accountability, and ownership are central to our culture. We provide training on our products and processes, but we expect every team member to become self-sufficient, make sound decisions, and consistently deliver high-quality work without constant oversight.