QA Engineer at VivaConnect in Mumbai, Maharashtra

Job Title: Senior QA Engineer Company Description: VivaConnect, one of India's top 5 CPaaS companies, revolutionizes communication with a blend of CPaaS and AI technologies across SMS, RCS, WhatsApp, Email, and Voice. Job Description: Position Summary: We are seeking a highly skilled and experienced Senior QA Engineer to join our dynamic team. The successful candidate will play a crucial role in ensuring the quality and reliability of our innovative communication solutions, which leverage CPaaS and AI technologies. Key Responsibilities:  Quality Assurance Leadership: Lead QA efforts across multiple projects, ensuring the highest quality standards for our CPaaS and AI-based communication solutions.  Test Planning and Execution: Develop, document, and execute comprehensive test plans and test cases for new and existing products, ensuring thorough coverage of all features and functionalities.  Automation: Design and implement automated testing frameworks and scripts to improve efficiency and coverage. Maintain and enhance existing automation suites.  Bug Tracking and Resolution: Identify, document, and track defects using appropriate tools. Work closely with development teams to ensure timely resolution of issues.  Performance Testing: Conduct performance and scalability testing to ensure our solutions can handle high volumes of traffic and user interactions.  Collaboration: Work closely with Product Managers, Developers, and other stakeholders to understand requirements, provide feedback, and ensure that QA processes are integrated throughout the development lifecycle.  Continuous Improvement: Identify areas for improvement in QA processes and methodologies, and implement best practices to enhance overall product quality.  Mentorship: Provide guidance and mentorship to junior QA engineers, fostering a culture of quality and continuous learning within the team. Qualifications:  Experience: Minimum of 4 - 5 years of experience in QA engineering, with at least 2 years in a senior or lead role.  Technical Skills: Strong proficiency in manual and automated testing methodologies. Experience with test automation tools such as Selenium, JUnit, TestNG, Playwright, Postman, k6, Grafana, JMeter, or similar.  Domain Knowledge: Experience in CPaaS, telecommunications, or related fields is highly desirable.  Analytical Skills: Excellent problem-solving and analytical skills, with a keen attention to detail.  Communication: Strong verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.  Tools: Proficiency in bug tracking and test management tools such as JIRA, TestRail, or similar.  Education: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience. Why Join Us?  Be a part of a leading CPaaS company in India, driving innovation in communication technologies.  Work with cutting-edge technologies in a dynamic and collaborative environment.  Competitive salary and benefits package.  Opportunities for professional growth and development. If you are passionate about quality and have a proven track record in QA engineering, we would love to hear from you. Apply now to join our team at VivaConnect and help us revolutionize communication.