Account Executive (Remote: Arkansas, Southern… at Vitu · El Dorado

Account Executive (Remote: Arkansas, Southern Region)El Dorado AreaAs the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.Job SummaryThe Account Executive is a highly motivated, dynamic, service-oriented individual responsible for building and maintaining strong professional relationships with Vitu clients. The Account Executive will provide training, consultation, and support on all state regulations and practices related to vehicle titling and registration. The AE is the face of Vitu and the voice of the customer.This role supports clients throughout Southern Region of Arkansas. The ideal candidate will reside in or near the El Dorado area to effectively support our clients.Key ResponsibilitiesBuilding customer relationships:This includes Principals, GMs, GSMs, Finance, Corp Controllers, Title Clerks in dealershipsAct as client advocate for all products and servicesDeliver the highest level of customer service (white glove) to the dealer:Prompt response to phone calls and emailsProblem resolution and troubleshootingBeing proactive in identifying and communicating needsArriving on time for scheduled appointmentsAppropriate escalation and reporting of issues, including ownership and follow-upContinual and follow-up training on an as-needed basisProvide backup phone coverage during business hours and after-hours support on a rotational basisDeliver value by:Proactive reporting and issue analysisEnd-of-month financial reportingMonthly review of volumeRegular review and action of all utilization dashboardsEnsure State compliance in all related areasManaging Administrative duties as delegated by AR DFA Minimum Qualifications and Experience Reside in ArkansasDFA OR Dealership Title & Registration experienceExcellent communication, retention, and training skillsTroubleshooting and problem-solving skills are a mustStrong writing skills, and attention to detailMust be familiar with various DMS systems used by Vitu clientsA clean driving record and current State driver’s license is requiredKnowledge of State regulations pertaining to registration processingExperience with Chrome and Firefox configuration and settings Able to use various PC programs including Microsoft Word, Excel, and Google SuiteAble to effectively communicate with high-level ExecutivesAble to work independently with limited supervisionOverall happy and positive attitudeTravel is required up to 150 miles, 4 - 5 days a week.Account management in a business to business environment is preferred Compensation The salary range for this position is: $50,000 - 60,000 The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills. This role includes a company-provided vehicle as part of the total rewards package, in accordance with company policy. This role may involve the use of a vehicle (company owned or leased) within the scope of employment. At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization. At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including - Healthcare Coverage for you and your family covering Medical, Dental & VisionTax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)Generous PTOPet InsuranceRetirement PlanningID Theft InsuranceLife and Disability InsuranceCommuter BenefitsAccident & Hospital, Critical Illness InsuranceTuition Reimbursement Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.