Vitruvian Health→
Pre-Registration Financial Clearance… at Vitruvian… · Cincinnati
Skills
Job Description
Who We Are
At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.
Our Legacy
Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.
Our Values
Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.
Your Career With Us
Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.
Excellence. Every person. Every time.
JOB SUMMARY
Under the direct supervision of the Scheduling and Pre Services supervisor, the patients are contacted to obtain necessary identifying, demographic and financial information. Seeks to help patients understand their financial responsibilities, giving the estimated out-of-pocket responsibilities and payment options; at all times providing first-class service to set the tone for the patient’s journey of care as well as educate and manage the financial expectations for the patient prior to admission. Initiates the pre-registration in the Soarian Financials system. Provides information to the patient regarding when and where to report to Hamilton Medical Center. Contacts physician offices for preauthorization information. Contacts payers to obtain preauthorization as needed.
JOB QUALIFICATIONS
Education: Completion of a high school diploma required. College level courses preferred.
Licensure: N/A
Experience: Prefer previous work experience in a position of meeting and communicating with the public. Prefer 1 to 2 years' experience in a hospital billing office, medical billing office or other health care setting.
Skills: Excellent oral and written communication skills in order to effectively interact with internal and external customers. Knowledge of Medical Terminology and third-party payer terminology. At least a minimal understanding of how CPT-4 and ICD-10 codes are used in health care billing. Intermediate proficiency in Microsoft Outlook, Word and Excel.
PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS
Normal business office environment. Constant sitting and limited freedom of movement. Ability to work under conditions of frequent interruption. Poise, tact and courtesy are necessary when dealing with patients. Must be detail oriented. Must be able to assert initiative and judgment involved in classifying financial data and maintaining the normal flow of work.
Full-Time Benefits
- 403(b) Matching (Retirement)
- Dental insurance
- Employee assistance program (EAP)
- Employee wellness program
- Employer paid Life and AD&D insurance
- Employer paid Short and Long-Term Disability
- Flexible Spending Accounts
- ICHRA for health insurance
- Paid Annual Leave (Time off)
- Vision insurance