Vitrolife Group→
Tech Lead – Customer Success (Valencia) at Vitrolife Group · Paterna
Job Description
At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a healthy baby.
Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment.
Build Things the Right Way (Together)
We’re looking for a Tech Lead who enjoys guiding people as much as guiding technology. You’ll balance strong technical leadership with pragmatic delivery, partnering closely with a Digital Product Owner to turn product goals into robust technical solutions. You’ll lead the engineering approach, ensure quality and security, and help the team move fast without compromising on long-term health.
Location: Parque Tecnológico, Paterna, Valencia, Spain
Your Mission
Your mission is to lead the technical direction and architecture of the Customer Success domain, enabling the team to deliver high-quality, secure, and scalable solutions efficiently and sustainably. You will ensure that short-term product and delivery priorities are balanced with the long-term technical health, maintainability, and evolution of the products, while fostering strong engineering practices and effective collaboration across teams.
What You’ll Do
Design and evolve the technical architecture of the product
Break down features into technical tasks and concrete implementation approaches
Lead sprint planning and technical refinement
Ensure ci/cd and operational practices are in place
Collaborate with platform, security, and enterprise architecture teams
Mentor developers and raise the technical bar across the team
Identify and mitigate technical risks, dependencies, and debt
Support incident resolution and root cause analysis
What You Bring
Strong hands-on experience as a senior engineer or technical lead
Experience of acting as a technical lead in agile or product teams
Solid understanding of cloud-native architectures and integrations
Ability to make clear technical decisions and explain trade-offs
A pragmatic mindset: progress over perfection, but never reckless
Nice to Have
Experience with healthcare interoperability standards (e.g., FHIR)
Regulatory/compliance domain experience (GxP, 21 CFR Part 11, HIPAA, GDPR)
Containerization and orchestration (Docker, Kubernetes, Azure Container Apps)
Advanced observability tools and APM solutions
Spanish would be a plus
Background & Experience
Strong background as a senior engineer, developer, or technical architect
Experience leading and coaching engineers in product-oriented teams
Proven ability to run effective delivery teams and establish healthy ways of working
Solid understanding of cloud platforms, integrations, and modern architectures
Ability to collaborate with Enterprise Architecture on standards and constraints
Experience working in enterprise-scale or regulated environments is a plus
Why Join Us?
Make a meaningful impact on fertility care and patient outcomes.
Take real ownership of technical decisions and architecture.
Work with modern technologies in an international, collaborative environment.
Be part of a culture focused on quality, innovation, and sustainable engineering.
Benefit from hybrid working, flexible hours, and private health insurance.
*Please note that the interview process will be conducted in English.
Vitrolife Group is an equal opportunity employer. We welcome and encourage applications from people with disabilities.
Applications will be reviewed on an ongoing basis, so please submit your application as soon as possible.
We are currently approximately 1 130 colleagues worldwide, with headquarters in Gothenburg, Sweden. Vitrolife Group's products and services are available in more than 110 countries through our own presence in 30 countries and a network of distributors. Vitrolife Group is a sustainable market leader and aims to be the preferred partner for IVF-clinics by providing superior products and services with the vision of fulfilling the dream of having a healthy baby. The Vitrolife share is listed on Nasdaq Stockholm.