Retail Licensed Optician at Visionworks… · Store 1170

Summary: Visionworks of America is a retail company focused on providing optical products and services. The Retail Licensed Optician will assist customers with frame selection, fit and dispense frames, and interpret prescriptions to ensure customer satisfaction with their optical products. Responsibilities: - Assist each customer in frame and lens selection meeting social distance requirements - Ensure compliance with social distancing, cleaning protocols and cleaning hygiene practices: frequent handwashing, not shaking hands, cover nose and mouth while coughing or sneezing, avoid touching eyes / nose / mouth with unwashed hands - Provide customers with accurate product information regarding frames, lens selections and other services - Provide customers covered by Third Party insurance with accurate information regarding benefits to ensure proper selection of frames and lenses. Inform the customer of any additional charges not covered by their Third-Party insurance coverage - Utilize the SERVE sales process to identify customer needs and establish proper lens recommendations based on patient needs. Associate must utilize all available demonstration tools (See SERVE brochure for specifics) - Analyze and interpret patients’ prescriptions. Communicate as necessary with the Lab and Optometrist to ensure accuracy of prescription - Sell, fit and dispense frames and other accessories through the use of accurate measurements, verification of ordered products and adjustments of various optical products, in accordance with the Eyewear Presentation - Maintain a clean and orderly dispensing area - Responsible for the accuracy of customer pricing for the retail customer - Maintain license requirements per State Guidelines - Where applicable, provide feedback and guidance to Apprentice Opticians - Adhere to privacy and confidential and proprietary company policies and procedures (i.e. HIPAA) - Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements as specified within your departmental goals. This is in addition to, the completion of any activities necessary for the maintenance of professional affiliations or organizational requirements - Diligently maintain the cleanliness of all equipment, workstations and the overall facility on a daily basis - As required by changing business needs, complete additional responsibilities as assigned Required Qualifications: - High School Diploma or Equivalent - Must have and maintain applicable state licensure for ophthalmic dispensing - Knowledge and demonstrated abilities in explaining optical products, services, the analysis and interpretation of optical prescriptions, fitting and dispensing - Ability to read and comprehend simple instructions, short correspondence, and memos - Ability to write simple correspondence - Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization - Ability to calculate figures and amounts such as discounts, interest and percentages - Ability to apply concepts of basic algebra and geometry - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form - Ability to deal with problems involving several concrete variables in standardized situations - Close vision (clear vision at 20 inches or less) - Distance vision (clear vision at 20 feet or more) - Color vision (ability to identify and distinguish colors) - Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) - Depth perception (three-dimensional vision, ability to judge distances and spatial relationships) - Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) - Basic computer literacy - Strong communication skills and the desire to work with the public - Possess an outgoing, positive professional personality & appearance - Ability to work independently and as part of team - Ability to interact well with Doctor and other associates - Ability to perform multiple tasks simultaneously - Flexibility to support change - Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis - Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc Required Skills: State licensure for ophthalmic dispensing, Optical product knowledge, Optical prescription analysis, Frame fitting and dispensing, Third Party insurance knowledge, HIPAA compliance, work as part of a team Benefits: Position provides competitive pay and benefits., Specific terms are set forth in the Company’s collective bargaining agreement, Minimum pay rate of $27 per hour plus incentive, Starting pay may vary based on experience to a maximum of $40.50 per hour, Incentive pay, wage upgrades, and overtime opportunities also available