Registrar & Administrative Assistant at Vision Loss… · Winnipeg

Do you want to make a difference in the lives of Canadians living with vision loss?

Vision Loss Rehabilitation Canada (VLRC) is a national health services organization dedicated to empowering people who are blind or partially sighted to live safely and independently. Our certified specialists provide client-centered rehabilitation, mobility training, and daily living skills programs that help clients build confidence and thrive. We work collaboratively with ophthalmologists, optometrists, and other health care professionals, offering essential care on a referral basis in homes, workplaces, and communities across the country. We value our employees as our greatest asset — and we’re committed to supporting their well-being, professional growth, and work-life balance. Learn more about VLRC at visionlossrehab.ca or call 1-844-887-8572.

Position Title: Registrar & Administrative Assistant

Location: Winnipeg, MB

Term: Full-time, Permanent (Existing vacancy)

Reports To: Manager, Healthcare Operations

Salary: $21.50/hour

Posting Date: May 11, 2026

Closing Date: May 24, 2026

I. Scope and Summary of Primary Responsibilities

In covering a broad range of duties, the emphasis of this position is to utilize the electronic medical record application to register clients, gather and record client information, and to assign client records to appropriate staff, ensuring the electronic medical record workflow processes are adhered to. This position provides functional expertise within the comprehensive provision of vision rehabilitation services, using the electronic medical record application. This position also provides operational support within the region.

II. Essential Functions

This position entails, but is not limited to the following general responsibilities:

• Within a distinct geographic area, completes and updates the Registration and Eye Information pages within the electronic medical record

• Assigns, through the electronic medical record, the required Services and Interventions and schedules appointments (Skedulo)

• Understands and able to provide information about VLRC services and resources

• Flags urgent/critical situations to Supervisor or other designated staff

• Ensures all client information is accurately entered into the electronic medical record in a timely manner

• Scans documents into the electronic medical record, using naming convention standards

• Updates client status in the electronic medical record

• Manages workload and electronic medical record caseload in effective and efficient manner

• Maintains paper files in accordance with current policies and procedures

• Provides administrative and operational support to the manager/executive director and other team members as required

Relationships

• Works both independently and collaboratively with the team and other departments

Problem Solving

• Utilizes established business rules, service standards and practices, and ensures policies and procedures are followed in a timely fashion

• Participates in service evaluation and program planning processes as needed to maintain and improve service outcomes

• Participates in a supportive team environment to meet the operational and team objectives

Decision Autonomy

• Works under the general direction of national/divisional guidelines and standards but has latitude in making decisions on routine tasks.

• Consults with supervisor on issues that are more complex or may require upper-level approval

• Exercises judgment and tact when dealing with individuals and demonstrates sound judgment in when to elevate issues to the next level

• Committed to maintaining privacy and confidentiality

Leadership

• Manages interaction and information for potential and active clients who request service