Location US-MA-Cambridge

ID 2026-6808

As a Senior Program Director (SPD), you will oversee the clinical, financial, and administrative operations of specified programs designed for individuals with Brain Injuries or behavioral conditions. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by building independence skills.

Senior Program Directors ensure proper standards and regulations set forth by funding sources are adhered to, and that quality standards for the individuals in the home are being met. Additional responsibilities include supervising other Program Directors, developing relationships with community members, and liaising with clinical and nursing teams to develop and manage individuals' Individual Service Plans (ISP).

Keywords: Brain Injuries, Group home, Supervisor, Management, social worker, provider, support staff, social services provider, counselor, mental health, psychiatric, social services, mentor, counseling, social work, group home, DSP, Direct Care, psychology, mental illness, mental health, psychiatric, outreach worker, outreach services, community based, human services, nonprofit, crisis, trauma, advocacy, recovery.

Job Duties and Responsibilities:

The essential job duties/responsibilities of the position include but are not limited to the information listed below:

• Directs and manages the activities of specific program staff. This includes hiring, directing, training, coaching, evaluating, and developing the staff. Supervises Program Directors.
• Provides supervision and direction to program staff regarding rehabilitative strategies, techniques, and interventions. Assists staff in developing and implementing effective treatment strategies for difficult to engage persons served.
• Assists Program Directors in completing comprehensive assessment for persons served.
• Provides problem resolution for staff and persons served.
• Provides teamwork and leadership to work groups.
• Ensures program goals and objectives are achieved. Provides staff with new and updated policies and directives.
• Acts as liaison to prospective person served; arranges and performs intake procedures, conducts initial assessment of client’s appropriateness for program.
• Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support plans and documents for persons served.
• Ensures compliance with all internal quality and external licensing, certification, and accreditation organization standards, regulations, as well as program specific policies and procedures.
• Assists in the development of, and manage adherence to, program budgets.
• Ensures collection of program fees and service delivery data.
• Represents Vinfen in professional, trade, regulatory, and funding source organizations; participates in committees, meetings, and other activities, as requested.
• Maintains relationships with other providers, family, vendors, neighbors, and community officials. Participates in various internal and external meetings regarding cases and treatment plans.
• Manages adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensures plans and corrective actions are implemented and reported.
• Ensures program compliance with Vinfen MAP protocols.
• Responds to internal and external data collection and reporting requests.
• Responsible for monitoring program quality and plan implementation improvements.
• Provides direct care and on-call back up coverage, as needed.
• Maintains and enhances knowledge of human services issues, trends, and techniques.
• Ensures maintenance and safety of facility.
• Perform other related duties, as required.

Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security!

Our comprehensive and generous benefits package includes:

• A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
• First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
• Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
• Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance
• Flexible Spending Reimbursement Accounts (Health and Dependent care)
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Generous paid time off (Employees scheduled to work 20 hours or more per week):
• 15 days of Vacation per year
• 11 Paid Holidays
• 10 Sick Days per year
• 3 Personal Days per year
• Educational Assistance and Remission Programs
• $500 Employee Referral Bonus with no annual cap!
• Other generous benefits including discounted YMCA memberships, access to discounted movie tickets and more!

About Us:

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers.

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

License check and vehicle access required

Knowledge and Skills:

• Knowledge of personal computer applications and equipment
• Knowledge of operations management procedures and practices
• Knowledge of financial management practices in human service organizations
• Sensitivity to cultural, religious, racial, disability, and gender issues
• Knowledge and use of advocacy techniques
• Knowledge and use of different communication and learning styles
• Organizational, strategic, participatory, collaborative skills
• Knowledge of human, legal, civil rights, community, and other resources
• Knowledge of available equipment, therapies, and service providers
• Knowledge of empowerment and self advocacy techniques
• Knowledge of formal and informal assessment practices
• Knowledge of participatory planning techniques Knowledge of crisis intervention techniques
• Knowledge of documentation requirements
• Knowledge of decision-making processes and ability to communicate same
• Ability to provide leadership and team management to staff
• Ability to balance many competing priorities
• Ability to make independent judgments and decisions
• Ability to work in a professional and confidential capacity

Typical Requirements:

A minimum of five years’ experience in progressively responsible human services functions, of which three years have been in a supervisory capacity.

Preferred /Required Education:

A high school diploma or equivalent is required; Master’s degree in Human Services, Psychology, or related field preferred. In some cases, experience may be substituted for academic training.

Driving Requirements:

May be called on to drive for Vinfen using either a Vinfen van or personal vehicle. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least one year, and must be able to pass a driver's screening background check. If driving, must maintain a safe driving record, which is subject to annual checks. If using a personal vehicle, must possess and maintain adequate insurance.

Physical Effort:

Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift.
Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways. Ability to assist clients with tasks of daily living. Ability to remain in a stationary position 50% of the time as needed. Ability to bend, reach, file, sit, stand, and move around the facility. Ability to speak, hear, and communicate with clients, staff, and external representatives. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. For positions in day programs or group residences, the ability to assist in routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.

Required Certifications:

CPR required within two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Safety Care required within 90 days of hire
NET required
May be asked to obtain CBIS certification (Certified Brain Injury Specialist)

USD $78,679.00 - USD $78,679.00 /Yr.

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