Sales Manager at Village Plumbing, Air & Electric in Houston, TX

Description

The role of the Sales Manager is to drive technician sales through regular sales training, mentoring and riding with technicians to identify areas for improvement individually.

RESPONSIBILITIES:

• Work closely with Director of Operations to achieve sales goals
• Coach, motivate and train technicians and sales team to exceed team goals
• Debrief sales appointments with technicians
• Communicate and align with the other departments and functions.
• Weekly coaching based on sales reports.
• Excellent follow through on pending sales, invoicing, and financing.
• Mentor and develop Technicians including sales processes, upselling techniques and effective customer follow-up to achieve appropriate sales metrics.
• Monitor and track sales performance metrics. Develop new and/or revised sales process according to these measurements.
• Analyze sales incentive programs.
• Promote cross-selling across departments.
• Evaluate competitors for offerings, analyze market share and trends, which is shared for leadership evaluation.
• Conduct regular ride along with Technicians and Sales teams to coach appropriate sales tactics.

Requirements

COMPETENCIES FOR SUCCESS:

• Develop a proven track record in sales.
• Ability to inspire and lead others to attain company goals.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• Quick, sound decision-making abilities.
• Good presentation and public speaking skills is a plus.
• Ability to build trust and demonstrate empathy.
• Excel in a fast-paced, goal-driven environment.
• Previous experience leading technicians in a residential Sales environment
• Valid Driver’s license with a good driving record.
• Service Titan experience a plus.
• Strong computer skills in MS Office with a solid understanding of Excel