Strategy & Operations Associate, Global Operations at Via · New York

Summary: Via is using technology to transform transportation around the world, and they are seeking a Strategy & Operations Associate to join their Global Operations team. The role involves leading diverse projects that impact operations, setting strategy, developing partnerships, and driving continuous improvement in transit services. Responsibilities: - Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies - Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via’s operations - Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations - Data analysis: Perform detailed analyses to support data-driven decision-making - Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders - Process development: Proactively identify opportunities to improve workflows and build scalable processes from the ground up - Product innovation: Ideate and support product development initiatives, oversee new feature rollouts and conduct analysis alongside our Data and Product teams - Strategic partnerships: Develop and nurture strategic partnerships to achieve Via’s growth and operational objectives Required Qualifications: - Minimum of 1-2 years of work experience - Have a Bachelor's Degree with a record of exceptional academic achievement - Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone - Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner - Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization - Detail oriented: Meticulous and vigilant, with a high level of attention to detail - Technically proficient: Comfortable with analytical tools such as Excel, Tableau, SQL, and Python, with a desire to further enhance your skills Required Skills: Data analysis, Process improvement, Strategic partnerships, Project management Important Skills: Excel, Tableau, SQL, Python Nice-to-Have Skills: Collaborative team player Benefits: Free medical plans, 401K matching