Strategy & Operations Associate, City Performance at Via · New York

Summary: Via is using technology to transform transportation around the world and is seeking a Strategy & Operations Associate to join their City Performance team. In this role, you will lead various projects impacting operations, contribute to product development, and collaborate with cross-functional teams to achieve strategic goals. Responsibilities: - Analyze Via data to inform operational strategies and report on operational performance - Build dashboards, reports, and tools to generate operational insights, share key information, and automate repeated processes - Contribute to product development, both internal and consumer-facing, to optimize performance and efficiency - Collaborate cross-functionally with executive leaders and stakeholders from across the organization including Product, Partner Success, Sales, Business Development, Expansion, Operations and Growth teams - Ideate, pitch, and execute proposals to maximize the efficiency and performance of Via’s products and services - Together with our product managers and engineers, own new product feature roll-outs and analysis - Galvanize other teams (Partner Operations teams and general managers, finance, data science, product, senior management) to achieve long-term goals, unlock new value, and set Via up for scale - Develop new and work with existing external partnerships to achieve Via’s growth and operational objectives Required Qualifications: - Minimum of 1-2 years of work experience, likely at a high-growth startup, established tech company, consulting, or financial firm - Hold a Bachelor's Degree with a record of academic and professional achievement - Highly analytical and a good communicator. You can not only knock out a complex analysis, but can quickly distill key insights for various groups - Able to own large, complex, cross-functional projects end-to-end and drive to results - Collaborative and able to generate buy-in to get things done within a multi-team, multi-geography organization - Comfortable with analytical tools (e.g., Excel, Tableau, SQL, Python) and a willingness to further develop this skill set - Skilled in marking arguments supported by data Required Skills: Analytical tools, Cross-functional project management, Data analysis Important Skills: Product development, Collaboration, Communication Nice-to-Have Skills: Stakeholder engagement, Problem-solving Benefits: Free medical plans, 401K matching