Loan Specialist - Scott AFB, IL at Veterans… · Scott AFB

Summary: Veterans United Insurance is dedicated to helping Veterans and military families achieve homeownership. As a Loan Specialist, you will assist Veterans and Active Duty Service Members with the VA loan process, providing guidance and support while collaborating with Loan Officers. Responsibilities: - Interview borrowers, obtain and verify documentation, and educate them on the loan process and product/service options - Process borrower credit information through online approval systems and analyze for pre-approval or denial - Make initial contact and respond promptly to customer inquiries via phone and email - Inform borrowers of future loan documentation requests, including income and asset details - Remain knowledgeable on company and industry guidelines and processes - Provide exemplary customer service and support throughout the loan journey - Actively contribute to building a strong, collaborative team culture Required Qualifications: - Ambitious, energetic, and internally motivated - Outgoing, friendly, and customer-focused - A strong communicator (verbal and written) - Driven to succeed in a fast-paced, results-oriented environment - Comfortable with PCs and basic computer technologies - Dedicated to delivering results with integrity while enhancing lives every day Preferred Qualifications: - Previous mortgage experience Required Skills: Loan Licensing, Mortgage Process Knowledge, Credit Analysis Benefits: Health and dental insurance coverage, Paid sick leave, An employee wellness program, 401(k) matching, Paid holidays, We reimburse licensing costs after 6 months of employment