HR Services Coordinator II at Vertiv in Location not listed

HR SERVICES COORDINATOR II Location: Mandaluyong City, Philippines  POSITION SUMMARY • HR Coordinator II for HR Operations is a generalist role responsible for delivering end-to-end transactional and operational HR support across the employee lifecycle. This position is responsible for executing a variety of HR Operation processes including Preboarding, Offboarding, HR-related letters, and processing of purchase requisitions (PR) and purchase orders (PO) and other HR Operations activities that will be transitioned in the future. The role works closely with internal HR teams, hiring managers, and external vendors to ensure smooth day-to-day operations and a seamless employee experience across the employee lifecycle. RESPONSIBILITIES Employee Lifecycle Support  • Provide transactional support for current and future HR Operations activities in accordance with global and local HR policies and SOPs. • Execute the HR Ops transactions accurately and within defined SLAs. • Preboarding  • Coordinate and ensure timely collection and verification of new hire documents. • Initiate pre-onboarding communications and guide new hires through pre-employment requirements. • Liaise with internal teams (Recruitment, IT, Facilities) to ensure readiness for Day 1. • Maintain and ensure timely and accurate updates in the pre-onboarding tracker. • HR Letter Processing • Prepare employment-related letters including contract, promotion, salary change, and others upon request. • Ensure accurate, compliance with internal policies and timely completion of all HR letter requests. • Maintain proper documentation of letter templates  • Offboarding • Facilitate the offboarding process by issuing termination documents and coordinating exit formalities. • Track equipment returns, clearance forms, and final payroll coordination. • Update employee records and systems upon separation. • PR/PO Processing • Assist in preparing and submitting Purchase Requisitions (PR) and Purchase Orders (PO) for HR-related services. • Track and monitor vendor invoices, payment requests, and coordinate with the Finance or Procurement team. • Support vendor management tasks, including document collection and basic compliance checks.   Case Management & Employee Support • Handle HR service requests via ticketing or case management tools, ensuring prompt resolution and quality responses. • Escalate complex or non-standard cases to senior team members as appropriate. • Provide clear guidance to employees and stakeholders on HR processes and requirements.   Process Compliance & Continuous Improvement • Adhere to HR policies, controls, and governance standards. • Identify process gaps, recurring issues, or data quality risks and recommend improvements. • Support documentation updates, knowledge articles, and SOP maintenance. Reporting & Metrics Support • Assist in generating operational reports and metrics (e.g., volume, SLA adherence, error rates). • Support audits, internal reviews, and compliance checks as needed.   QUALIFICATIONS • Bachelor’s degree in Human Resources, Business Administration, or related field. • 1-2 years of relevant HR work experience  • Proficient in MS Office (Excel, Word, Outlook); experience with HRIS is a plus but not required. • Strong organizational and multitasking skills. • High attention to detail and accuracy in documentation. • Highly organized and able to function and adapt in a high demand and changing environment. • Able to maintain a high activity/productivity level. • Effective communication and interpersonal skills. • Can use own initiative and judgement to tackle issues. • Ability to handle confidential information with discretion.   PHYSICAL & ENVIRONMENTAL DEMANDS • No Special Physical Requirement • Open for rotational shifts.   TIME TRAVEL REQUIRED • None   The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.   OUR CORE PRINCIPALS:  Safety. Integrity.  Respect.  Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development   At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.  Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.