Technical Support Engineering Intern - Fall… at Verkada · San Mateo

Summary: Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. As a Technical Support Engineering Intern, you will tackle real-world challenges alongside full-time engineers, providing support for cloud-managed IoT technology and helping enterprise clients with troubleshooting and system design. Responsibilities: - Troubleshoot and Innovate: Solve complex network, hardware, and software issues for the Verkada platform - Be an Expert: Provide customers with best practices for system design and integration - Communicate with Impact: Clearly explain technical concepts to customers both verbally and in writing - Own the Problem: Take charge of customer issues from start to finish, ensuring a successful resolution - Team Up: Collaborate with our Engineering and Product teams to test new products and identify bugs - Share Knowledge: Create content for our Knowledge Base to help others - Hands-on Projects: Get involved with lab testing and various team projects Required Qualifications: - Available for a full-time (40 hours per week) in-person internship for Fall 2026 in San Mateo, CA - A third or fourth-year student in a Bachelor's degree program from an accredited university, with a focus on a related technical field like Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity - You have coursework experience with computer networking, Linux, and computer systems - You're a problem-solver with a keen eye for detail - You can clearly and confidently communicate complex technical information - You thrive in a team environment Preferred Qualifications: - Industry certifications (like CCNP, CCNA, or Network+) are a bonus, but not required! Required Skills: Computer Networking, Linux, Computer Systems Important Skills: Telecommunications, Information Technology, Computer Science, Computer Engineering, Cybersecurity Nice-to-Have Skills: Knowledge Base Creation, Industry Certifications, Problem-solving, Team Collaboration, Communication Skills, Attention to Detail Internship Start Date: Start in 2026 Fall Benefits: We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa., Monthly housing stipend for those relocating to the area, in addition to a competitive hourly wage, Daily lunch catered onsite, complimentary barista-made drinks, and fully stocked snacks to keep you fueled, Intern-exclusive events and mixers, including opportunities to connect with other interns across different teams, Cross-functional collaboration opportunities, giving you real exposure to how teams work together at Verkada, Lunch & Learns with company executives. Hear directly from leaders and gain insight into building a successful career, And more! From team-building activities to mentorship opportunities, we’re here to support your growth every step of the way