Senior Manager - Verizon Loyalty Project… at Verizon · Basking…

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

Verizon Loyalty is a high-priority program. We are looking for an experienced Project Manager to lead cross-functional workstreams, drive operational excellence, and manage end-to-end project roadmaps to support our loyalty initiatives.

Responsibilities:

• Cross-Functional Leadership: Partner closely with Marketing (CMO), Legal, CX, Content, and Product teams in working team models to collate and collect all workstream updates, project calendars and deliverables and create executive readouts to senior leadership on progress.
• Operational Excellence: Proactively identify project blockers, manage cross-functional dependencies, and drive resolution to ensure timely delivery of program enhancements; Develop strategic governance processes for program components across marketing, product expansion, partnerships and customer experience initiatives.
• Program Roadmap & Execution: Partner with core product teams to ensure timely end-to-end execution of loyalty initiatives, ensuring alignment with overall program strategy and business goals.
• Project Lifecycle Management: Oversee operational lifecycles from ideation to delivery, including stakeholder alignment, resource planning, and compliance.

What we’re looking for...

You are a visionary but you also know what makes business sense and how to get it done. A successful new product can literally redefine the course of a business and this knowledge encourages you. You motivate others to do their best work. When making decisions, you expertly balance the needs of all parties.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• 5+ years of experience in project or product management
• Proven track record of managing end-to-end complex programs and cross-functional initiatives.
• Experience navigating complex stakeholder landscapes.
• Analytical mindset with the ability to distill complex concepts into clear, actionable data and strategic narratives.
• Excellent communication skills, capable of influencing both technical and non-technical stakeholders across the organization.

Even better if you have one or more of the following:

• Project or Product management, preferably within loyalty, fintech, or digital subscription ecosystems.
• Experience working on and leading loyalty programs
• Experience working with creative/design teams, traditional & digital media, digital/cx platforms, marketing research, research strategy, or consumer research methodologies.
• Experience working with AI tools like Google Gemini or Claude

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $140,500.00 - $245,000.00.

The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $140,500.00 - $245,000.00.