Field Service Representative -… at Veolia · Middletown

companyDescription
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.
Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy.

Together, we pursue a shared mission to create a more sustainable future.
jobDescription
The Field Service Representative role at Veolia Water Tech involves providing operations and maintenance expertise on water treatment systems across various industries. This position is critical for ensuring the optimal performance of technologies such as media filtration, softening, reverse osmosis, and more. The representative will be responsible for troubleshooting, conducting maintenance, and performing analytical testing to meet customer needs and contract specifications.
Key Characteristics
Safety & Environmental stewardship mindset
Ability to clearly follow recommended maintenance plans, work independently or in a collaborative team environment
Comfort working in an industrial (largely outdoor) setting
Good attention to detail
Demonstrated ability to perform analytical, mechanical and electrical hands-on tasks and troubleshooting
Duties & Responsibilities
Carry out mechanical, electrical, and controls preventative maintenance and troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
Consult with customer management and operation teams.
Maintain inventory of spare parts and adequate supply of chemicals and replacement parts.
Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed.
Ensure contract compliance of volume and quality specifications
Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing requirements.
Assist in providing service activities including parts refurbishment, maintenance, calibration of equipment, inspection, repair, performance testing, customer communications, project assessment and execution, and telephone customer support
Have the ability to work schedules that will fluctuate based on customer and business needs / demands
Perform diagnostics testing, repairs, test and calibration routines on the instruments, and complete all required paperwork
Collect payment information and generate shipping and billing paperwork
Provide extensive equipment support and general hardware and software support
Ensure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle (if applicable) and comply with all Veolia  Environmental, Health and Safety (EHS) policies
Other duties as assigned
qualifications
Knowledge, Skills & Abilities
Demonstrated ability to work independently and remotely with project teams.
Strong technical, mathematical and customer service skills
General knowledge of electrical equipment, water chemistry and safety
Vision, manual dexterity and coordination sufficient to service instruments and handle electrical equipment
Ability to learn applicable company procedures within a reasonable time from start of employment
Computer proficiency with a minimum of word processing and spreadsheets, and basic data base knowledge
Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as chemically aggressive fluids, such as acids and bases
Strong verbal and written communication skills
Self-motivated, with the ability to drive projects to completion with minimal oversight, while demonstrating significant problem solving ability with an unfailing dedication to deadlines and commitments.
Education & Experience

Required:
High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment.
Valid Driver’s License
Preferred:
Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation
Working Conditions
Regular requirement to reach with hands and arms, below and above shoulder height
Regular requirement to stand, sit, stoop, kneel, crouch, or crawl
Regularly lift and/or move up to 30 pounds. Frequently lift and/or move up to 50 pounds
Regularly work around machines, electrical, chemicals, unprotected heights
Work at customer sites where instruments may be in difficult to reach spaces requiring using a ladder to reach, working in close/cramped/small spaces
additionalInformation
At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger

communities. We’re an organization that champions diversity and inclusion at every rung of the ladder

and are proud to be an equal opportunity workplace.

● Medical, Dental, & Vision Insurance Starting Day 1!

● Life Insurance

● Paid Time Off

● Paid Holidays

● Parental Leave

● 401(k) Plan - 3% default contribution plus matching!

● Flexible Spending & Health Saving Accounts

● AD&D Insurance

● Disability Insurance

● Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this

posting. The Company reserves the right to modify this information at any time, subject to applicable

law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not

sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a

current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and

candidate profiles will be deemed the property of VWTS, and no fee will be due.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.