Operations Supervisor - Rochester at Veo in Rochester, NY

Summary: Veo is a leading shared micromobility provider in North America, focused on making clean transportation accessible to all. The Operations Supervisor will support the Operations Manager in daily market responsibilities, including hands-on labor and administrative tasks to ensure efficient operations. Responsibilities: - Support the Operations Manager with the day-to-day responsibilities in the market - 60-80% of your time will be hands-on, manual work to include: - Direct labor and warehouse organization - Hand-count assets and compliance audits - Perform routine inspection and maintenance of vehicles - Respond to on-demand and in the field customer service requests - Redistribute scooters around Veo’s service areas - Identify, document and recover scooters requiring in-shop repair - Ad-hoc field tasks and other tasks as required - 20-40% of your time will consist of a variety of administrative work to include: - Support Operations Manager with hiring, training, scheduling staff - Employee productivity tracking - SOP follow-up - Assist Operations Manager with other projects as needed Required Qualifications: - Basic mechanical and technical aptitude - 1 year of leadership or supervisory experience - A valid driver's license - Ability to lift up to 60 lbs and be on your feet for the entirety of a shift - Knowledge of the local geography and street layout - Clear, effective communication - Eligible to work in the United States Required Skills: Mechanical aptitude, Supervisory experience, Geography knowledge Benefits: Opportunity to work in a fast-paced, early stage technology company, VeoRide credits, Medical/dental/vision coverage