Veeva→
IT Engineer at Veeva in Barcelona, Catalonia, ES
Skills
Job Description
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Our team is growing and hiring for an IT Engineer based in Barcelona, who is capable of spearheading IT technical solutions and providing a variety of IT support for Spanish and EU employees.
The ideal person must be resourceful, technical, and love to work in a fast-paced, multinational environment. You will have a sense of autonomy and job ownership.
We are looking for someone with a high level of service focus and customer-first mentality who wants to grow their career alongside the rest of the business in the region.
What You'll Do
Interact with internal clients to help to resolve all levels of IT-related issues and provide answers promptly
Evaluate and test new technologies (hardware/software)
Build and maintain vendor relationships, manage the purchase of hardware and software products and ensure that company assets are maintained responsibly
Manage and deploy corporate PCs/Macs
New hardware configuration
Machine image maintenance
Diagnosis and repair
Coordinate warranty repairs
Manage Zoom systems
Maintain inventory and IT asset data (serial numbers, software keys, locations, etc.)
Shipping, recycling, and disposal of computers, peripherals
Assist in the management of hosted IT applications (Okta, Google G Suite, Fleet, Zoom, MS O365 etc.)
General IT routine tasks including:
IT account management for on-/off-boarding of employees
Diagnosing and repairing end-user IT devices
IT ticket management
Resolve escalated technical IT matters
Requirements
4+ years of professional experience in desktop support, IT infrastructure engineering, or similar IT roles
Eligible to live and work in Spain
Excellent verbal and interpersonal skills in English
Able to travel cross-region (<10% travel time expected)
Nice to Have
Spanish language skills
Certificate(s) of CCNA / CCNP / CMNO /MCSE
Professional experience in supporting MS Windows and/or Mac OS
Knowledge of general IT security controls and best practices
Experience documenting IT applications and training users
Previous experience managing/mentoring colleagues
Previous working experience in a global organization across multiple regions & time zones
Degree in Computer Science/Information Technology or related discipline
Perks & Benefits
Medical Private Insurance
Health & wellness programs
Home internet and mobile plan
Pension and Life insurance plan
Compensation
- Total compensation: 30,000 - 60,000 EUR
- The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.
#LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.