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UKPI Operations Data Practice Lead at Vanguard in Manchester
Job Description
UKPI Operations Data Practice Lead
Location: Manchester, United Kingdom
Job Title
Operations Data Quality & Management Lead, UK Personal Investor (UKPI)
The Role
Department: Operations, UK Personal Investor
Reports to: Head of Operations, UK Personal Investor
At Vanguard, we are committed to giving investors the best chance of investment success. We are seeking an experienced data leader to establish and mature UK Personal Investor’s (UKPI) data governance, quality and data management capabilities.
Reporting into UKPI Operations leadership, the Operations Data Quality & Management Lead will provide strategic leadership for data across UKPI Operations. The role will partner closely with business leaders, technology teams and the Chief Data & Analytics Office (CDAO) to ensure data is trusted, governed and leveraged effectively to improve client outcomes, strengthen controls and support business growth.
The successful candidate will be responsible for driving data ownership, improving data quality, embedding governance practices and enabling data-driven decision making across the UKPI business.
In this role you will
Core Responsibilities
Lead Operations Data Strategy and Governance
Define and embed the UKPI Operations data practice, aligning priorities to service performance, client outcomes, risk management, control effectiveness and regulatory obligations
Establish clear data ownership, stewardship, governance routines and decision rights for critical Operations data across Transfers, Financial Crime Operations, Trading, Payments, Onboarding and Account Management
Represent Operations data requirements in relevant governance forums, ensuring operational reporting, MI and control data are trusted, consistent and fit for oversight
Drive Data Quality and Control
Define data quality standards, critical data elements, controls and monitoring routines for priority operational processes
Lead identification, prioritisation and remediation of data issues, ensuring root causes, impacts, owners and actions are clearly managed through to closure
Develop data health measures, reporting and escalation pathways to provide transparency on data quality, control gaps and remediation progress
Partner Across the Business
Partner with UKPI Business partners, Risk, Compliance, Technology and CDAO to translate operational needs into clear data requirements and sustainable solutions
Act as the primary point of contact for UKPI Operations data governance, quality and management matters
Influence senior stakeholders to adopt agreed data standards, resolve ownership gaps and embed consistent ways of working
Enable Better Business Decisions
Improve the availability, usability and interpretation of Operations data to support performance management, risk oversight, regulatory reporting and strategic decision-making
Support strategic initiatives by providing data governance, lineage, quality and reporting expertise from design through to delivery
Build Capability
Build data literacy and awareness of governance responsibilities across UKPI Operations
Embed a sustainable operating model that can scale with business growth, regulatory expectations and operational complexity
What it takes
Minimum Experience
Significant experience leading data governance, data management or data strategy functions within a regulated financial services environment
Strong understanding of data quality frameworks, data ownership models and governance practices
Experience influencing senior stakeholders across business and technology functions
Experience delivering organisational change and embedding new operating models
Preferred
Experience within wealth management, asset management, platform operations or retail investing
Familiarity with Consumer Duty, Operational Resilience, Financial Crime and CASS obligations
Knowledge of Collibra, data lineage, metadata management and enterprise governance tooling
Experience working with data analytics and business intelligence teams
Special Factors
Vanguard is not offering visa sponsorship for this position
This is a hybrid position and would require you to work in the office 3 days per week (Tuesday, Wednesday & Thursday)
Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possible
Why Vanguard?
Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.
This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments.
It's what we stand for: value to investors.
Inclusion Statement
Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.