Senior Product Manager at Vanguard in Charlotte, NC

Senior Product Manager Location: Malvern, PA Position Summary The Vanguard Financial AdvisorServicesPortfolio& Product Insightsproductteamishiringanexperienced, outcome‑driven, and client‑centric product managersto lead work at the core of our future vision: deliver solutionsand servicesthat help our clients solve portfolio challenges. At Vanguard, we deliver a suite of portfolio analytics capabilities to advisors including web tools on the Vanguard advisor website and white-glove portfolioconsolationreviews with deep experts. Some of the items the team is currently working on include expanding the scope of products available for portfolio analysis, re-imagining the materials our portfolio analysts use tofacilitatehigh-value portfolio conversations and automation of portfolio construction processes. In this role, you will lead both product discovery and deliverywith a particularly strong emphasis on discovery. This means researching, testing, and experimenting to uncover opportunities that truly matter to advisors and move the business forward, and partnering withofferandagile team to bring new capabilities and features to life. You will step into this role at an exciting moment for Vanguard, aswe rapidly strengthen our digital presenceto become embedded in an advisor’s day-to-day workflow,whileacceleratingexpansionintoa broader range offinancialproducts andadvisorservices. In thisrole, youwill: Use product management, agile, and design thinking practices to lead your cross-functional team through the end-to-end product development process: fromidentifyingthe right problem, to experimenting tovalidatepotential solutions, to iteratively launching and evaluating new features. Constantly look for unmet advisor needs and prioritize small and large enhancements to better address them. Communicate findings and recommendations through compelling presentations and strategic roadmaps. Leverage leadership skills to rally a team of cross-disciplinary experts Develop and apply knowledge of the U.S. advisor industry, the Vanguard Financial Advisor Services offer, and the Vanguard Advisors’ website to make informed recommendations. What it takes: Previousor current ProductManagerexperience isrequiredwithstrongunderstanding of product life cycle and product discovery. Undergraduate degree or equivalent combination of training and experiencerequired. Graduate degree preferred. Minimum of five years related work experience. Two years of leading large cross-functional teams on major organizational projects preferred. Core Responsibilities: Leads product management activities for multiple products, or one strategic product. Collaborates with cross-functional teams to create best practices that drivesignificant changeto the client experience. Coaches product teams towards best practices and learnings.Ensuresdelivery of messaging, communication, and customeroutreachas necessary. Partners with stakeholders to resolve production and implementation issues ina timelymanner, andsupports/drives escalations whererequiredto enable rapid delivery. Leadsthe planning,developmentand implementation of new products. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans. Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience. Participatesin and provides recommendations for ongoing business planning and departmental prioritization activities. Participatesin special projects and performs other duties as assigned. Qualifications: Minimum 8 years of related work experience, with at least two years of experience leading large cross-functional teams on major organizational projects. Bachelor’s degree (B.E./B.Tech) in Computer Science or IT, or Bachelor’s in Computer Applications (BCA), or Master’s in Computer Applications (MCA). Strong expertise in digital product management, market analysis, and user experience optimization. Proven ability to translate customer insights into product improvements and new features. Experience working with engineering teams to drive product development from concept to launch. Excellent strategic thinking, problem-solving, and decision-making skills. Strong communication and stakeholder management abilities to align product strategy with business goals. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Additional Locations: Charlotte, NC