Process Improvement, Senior Associate at Vanguard in Malvern, PA

Core Responsibilities

1. Analyzes existing business processes usuing established methods and process improvement methodology.
2. Identifies process or workflow issues and trends. Assists in reviewing performance using standard metrics and data.
3. Supports the preparation of reports on quality and other metrics. Tracks effectiveness and identifies updates needed to stay compliant.
4. Updates documentation to support analysis and improvement including business requirements, functional specifications, process maps, and gap/problem analyses.
5. Works with internal partners and stakeholders to support ongoing process improvement efforts
6. Supports assigned processes and builds understanding of related procedures and controls. Follows established guidelines to ensure quality and compliance.
7. Assists in coordinating follow-up activities and tracks progress on process improvement initiatives.
8. Participates in special projects and performs other duties as assigned

Qualifications

• Undergraduate degree or an equivalent combination of training and experience required.
• Minimum of two years related work experience.
• Process improvement certification (i.e. McKinsey Lean training, Six Sigma certification) preferred.

Special Factors

Sponsorship Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.