Van Metre Companies→
Leasing Consultant (Aldon at Keys Crossing) at Van Metre… · Greenville
Entry LevelOn-siteFull-timeGreenville, SC$37k–$42k/yr
Skills
bilingualismcommunityapartment inspectionsocial media skillscustomer service skillssales orientationprioritization skillsprofessional demeanor
Job Description
Summary: Van Metre is seeking a Leasing Consultant to work at Aldon at Keys Crossing Apartments in Greenville, SC. The primary focus of this role is to develop positive relationships with residents to maximize client satisfaction and occupancy while supporting the company's mission and values.
Responsibilities:
- Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed
- Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing)
- Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents
- Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications
- Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals
- Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately
- In conjunction with the rest of the team, plan, organize, and conduct resident events
- Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping/paint needs, property damage, etc.)
- Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality
- Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.)
- Other sales, customer service, and property-related tasks, as needed
Required Qualifications:
- Previous experience in customer service, sales, hospitality, or related fields
- Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions
- Weekend work is required
Preferred Qualifications:
- Bilingual preferred
Required Skills: Bilingualism, Community, Apartment Inspection, Social Media Skills, Customer Service Skills, Sales Orientation, Prioritization Skills, Professional Demeanor
Benefits: Annual Bonus Potential: $5,000 annually, paid quarterly, Renewal and Leasing Commissions, Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave, Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches, Wellness: Annual Wellness Reimbursement of up to $900, Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities, Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company
Benefits
Annual Bonus Potential: $5,000 annually, paid quarterly
Renewal and Leasing Commissions
Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
Wellness: Annual Wellness Reimbursement of up to $900
Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company