Technology Intern at Valvoline in Newton Highlands, MA

Technology Intern

Henley Enterprises, Inc. (and our associated entities) is the largest privately-owned Franchisee of Valvoline Instant Oil
Change (VIOC) with operations in both the East and West Coasts. Our VIOC locations provide quick, easy and trusted
lube and other light vehicle maintenance drive-through services using a unique team-oriented and customer-focused
approach. Henley’s Corporate Offices are based out of Irvine, California and Newton, Massachusetts. Henley has grown
rapidly and is projecting continued Company growth ahead.

The IT Systems & Development Intern will gain hands-on experience supporting business applications, software development initiatives, process improvement efforts, and enterprise technology systems. This role will work closely with members of the Applications, Systems, and Development teams to assist with application configuration, data analysis, automation opportunities, and small-scale development projects. The intern will develop an understanding of how technology supports business operations while contributing to meaningful projects that improve efficiency and scalability throughout the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The hourly rate for this position is $23.50 per hour.

ESSENTIAL JOB FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

1. Assist with configuration, administration, and ongoing maintenance of business applications including Zendesk, ClickUp, and other enterprise platforms.
2. Participate in small development projects, enhancements, and process improvement initiatives under the guidance of senior team members.
3. Document business processes, system workflows, and application data flows to improve organizational knowledge and operational efficiency.
4. Support data validation, reporting, and analysis efforts across multiple business systems.
5. Identify opportunities to automate repetitive or manual tasks and assist in developing and testing automation solutions.
6. Perform routine system administration, application maintenance, and quality assurance activities.
7. Assist with user acceptance testing (UAT), troubleshooting, and validation of software enhancements and system changes.
8. Collaborate with cross-functional teams to gather requirements, research solutions, and support implementation efforts.
9. Provide updates, status reports, and completion information to project leads and managers through meetings, email, and other communication channels.
10. Perform other duties as assigned.

QUALIFICATIONS/COMPETENCIES:

1. Pursuing a Bachelor's degree in Information Technology, Information Systems, Computer Science, Software Engineering, Data Analytics, or a related field.
2. Experience with Microsoft Office applications including Outlook, Excel, Word, and PowerPoint.
3. Familiarity with technology platforms, databases, scripting, or software development concepts preferred.
4. Demonstrated interest in business applications, process automation, systems integration, or software development.
5. Strong analytical and problem-solving skills with attention to detail and accuracy.
6. Excellent organization and time management skills.
7. Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
8. Strong written and verbal communication skills.
9. Ability to learn new technologies quickly and adapt to changing business needs.
10. Ability to work effectively with technical and non-technical stakeholders.
11. Self-motivated with a willingness to take ownership of assigned projects and tasks.

ENVIRONMENT & PHYSICAL REQUIREMENTS:

1. 80-90% of work is performed in a climate-controlled office environment or through approved remote collaboration tools while working under normal office conditions.
2. Limited travel to Regional Offices or Service Centers may be required for project support, system implementations, or business process observation.
3. This role routinely uses standard office equipment including computers, phones, photocopiers, scanners, and other various technology-supported devices.
4. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, see, talk, and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel, crouch, lift weight, or exert a force up to a maximum of 25 pounds.
5. A current valid driver's license and insurability rating may be preferred for occasional travel requirements

The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.

Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.

We participate in the E-Verify program.