Tortilleria Mgr D1 at Vallarta Supermarkets in Duarte, CA

PAYSCALE: $22.88 - $28.65 Join the Vallarta Supermarkets Family! At Vallarta Supermarkets, we’re more than just a grocery store, we’re a vibrant part of the communities we serve. We’re seeking friendly, service-oriented individuals who take pride in delivering extraordinary customer experiences and thrive in a fast-paced, festive environment. If you’re passionate about fresh, quality baked goods and love making people smile, we’d love to meet you! About the Role The Tortillería Manager is responsible for planning, directing, and managing the operations and performance of the Tortillería department. This role ensures that products are consistently fresh, high-quality, and authentic, while also leading a team to provide extraordinary customer service. The Tortillería Manager drives sales, manages labor and inventory, and ensures compliance with company policies, food safety standards, and health regulations. What You’ll Do Leadership & Supervision: Manage, train, and evaluate department employees; delegate tasks; and foster a positive, team-oriented environment. Customer Service: Smile, greet, and assist customers with tortilla and specialty product orders, ensuring exceptional service. Product Quality: Oversee cooking, grinding, frying, and preparation of masa and tortilla products to ensure consistency in quality, weight, and presentation. Merchandising: Keep displays full, rotate stock, and ensure accurate signage and attractive presentation. Operations & Inventory: Accurately project sales, manage payroll, review invoices, and order from approved vendors to maintain freshness and minimize waste. Compliance & Safety: Promote Vallarta’s Tortillería Safety Program, enforce company and health department regulations, and immediately address unsafe acts or equipment. Sanitation: Maintain a clean and organized work area, including sweeping, mopping, and cleaning equipment and supplies. Team Development: Mentor and support employees, conduct evaluations, recognize outstanding performance, and recommend promotions. Other Duties: Perform additional assignments as needed to support the department and store. Physical Requirements Stand and walk for long periods (6–8 hours/day). Frequently bend, squat, twist, and reach above/below shoulders. Frequent use of hands for grasping, pushing, pulling, and fine manipulation. Lift and carry up to 25 lbs. frequently and up to 50 lbs. occasionally (dry corn, maseca). Heaviest item carried: 50 lbs.; longest distance: 10 feet. Work near cooking equipment, fryers, and tortilla machinery. Exposure to dust, gas, fumes, heat, and humidity. May be required to perform tasks at elevated levels (placing or retrieving items). May operate forklifts, carts, or other moving equipment. What We’re Looking For 2+ years of tortillería experience or 1+ year of management experience. Knowledge of tortilla production from dry corn through finished product. Strong leadership, organizational, and mentoring skills. Ability to work in a fast-paced environment and achieve results through teamwork. Knowledge of tortillería equipment, ovens, fryers, and food safety standards. Basic computer skills (Excel, Word). Strong math skills for measurements, inventory, and pricing accuracy. Must be able to speak, read, write, and understand English. Must successfully pass food safety certification every 3 years. Must be able to transfer to other store locations within a reasonable commute. Must be legally authorized to work in the U.S. Work Environment Fast-paced retail tortillería setting with direct customer interaction. Exposure to perishable products, cooking equipment, and changing conditions. Collaborative and team-focused environment. Must work flexible schedule: afternoons, evenings, weekends, and holidays. Benefits Full-Time Team Members Health medical plan: $25/week, plus free dental & vision. Free $25,000 Basic Life and AD&D Insurance. 401(k) Retirement Plan. Paid vacation. Access to legal services. Part-Time & Full-Time Benefits Paid sick time. Premium pay for holidays. Scholarship opportunities. Savings marketplace & credit union membership. Recognition programs (birthdays, years of service, spirit days, etc.). At Vallarta Supermarkets, we believe our culture drives execution. If you’re a results-driven leader with a passion for authentic tortillas, customer service, and team development, we invite you to apply today to join our team as a Tortillería Manager! Explore Exciting Job Opportunities We offer positions to match your lifestyle and career goals. Whether you’re seeking part-time or full-time, Vallarta Supermarkets provides a dynamic and rewarding workplace with?real opportunities for growth.