Nursing Clerical Support Clerk at Valence Care in Brooklyn, NY

Nursing Clerical Support Clerk
Full-Time | On-Site | Brooklyn, NY
$20.00 per hour | Monday–Friday
We are seeking a Nursing Clerical Support Clerk to join our Nursing Department. This is an entry-level administrative position providing clerical, data entry, document processing, and follow-up support related to nursing documentation and patient records.
What You’ll Do
• Accurately enter and update information in electronic systems
• Scan, organize, enter, and fax incident reports and other nursing documentation
• Scan and enter Plans of Care/485 documentation into the appropriate systems
• Prepare mail merges and assist with Plan of Care/485 mailings
• Prepare and mail interim orders and other documents to physicians
• Follow up on documentation requiring corrections, including missing signatures or incorrect physician information
• Follow up with nurses regarding documentation errors or needed corrections
• Contact physicians’ offices and clinics regarding medical records, orders, signatures, and other required documentation
• Prepare nursing packets and materials for nurses
• Create and maintain tracking logs and records
• Review documents and ensure updates are entered accurately and timely
• Provide basic customer service and assist with patient calls during high-volume periods, directing questions to the appropriate department when needed
• Organize and maintain records to support timely processing and accurate documentation
• Perform other clerical and administrative duties as assigned
What We’re Looking For
• High school diploma or equivalent required
• Previous experience in customer service, healthcare, home care, or an administrative/clerical role preferred
• Experience with Consumer Directed Services (CDS) or Medicaid programs is a plus
• Strong attention to detail and organizational skills
• Good written and verbal communication skills
• Excellent customer service skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Basic proficiency with Microsoft Office and electronic documentation systems
• Ability to work independently and as part of a team
Interested in joining our team? Apply today! We look forward to learning more about you and your experience.
Pay: $20/hr
EQUAL EMPLOYMENT OPPORTUNITY
We are an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under federal, state, or local law. Reasonable accommodation is available per ADA and applicable state laws.