Utopia→
Head of Housekeeping at Utopia in San Sebastián, Basque Country, ES
Skills
Job Description
We are looking for an experienced and highly detail-oriented Head of Housekeeping to oversee all housekeeping operations at a prestigious private ultra-luxury villa in Pedralbes, Barcelona. This is a leadership role requiring impeccable standards, a structured approach to household management, and the ability to maintain an environment of absolute perfection at all times. The ideal candidate leads by example, manages a small team with professionalism and care, and ensures every corner of the residence reflects the highest levels of cleanliness, order, and luxury presentation.
Key responsibilities
Oversee and manage all housekeeping operations throughout the villa — ensuring every room, communal area, and outdoor space is maintained to the highest standard at all times.
Lead, schedule, and supervise the housekeeping team — setting clear standards, providing hands-on training, and fostering a culture of excellence and accountability.
Manage laundry, wardrobe care, fine linens, and delicate fabrics — ensuring all garments and household textiles are handled, stored, and presented to the highest standard.
Control inventory of cleaning products, household supplies, and luxury consumables — managing orders, budgets, and supplier relationships efficiently.
Prepare and dress the villa to perfection ahead of the principal's arrival, events, and guest visits — coordinating closely with the butler and other household staff.
Proactively identify maintenance needs, report issues promptly, and ensure the property is always in immaculate, guest-ready condition without needing to be asked.
7+ years of experience in a senior housekeeping role within a luxury hotel (5-star), private estate, or ultra-luxury private household.
Fluency in both English and Spanish — essential for communication with the household team and principal.
An obsessive eye for detail — the ability to spot imperfection before anyone else does and act on it immediately.
Absolute discretion and respect for the privacy of the household — trustworthiness and professionalism are non-negotiable.
Knowledge of luxury fabric care, fine art handling, antiques, and high-end surface maintenance — understanding how to care for exceptional environments and objects.
Strong organisational and people management skills — able to lead a small team, manage schedules, and maintain standards consistently without constant supervision.
Exclusive environment: work within one of Barcelona's most prestigious private residences
Build and shape the kitchen culture and culinary identity from the ground up
High-profile exposure: serve an elite private household within the international luxury circuit
Competitive package: remuneration aligned with the exceptional level of this role
Due to the nature of this placement, the client's identity is kept strictly confidential. Full details will be shared with shortlisted candidates at the appropriate stage of the process.