Support Assistant - PACE Center - School of… at UTHealth… · Houston

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

UTHealth Houston’s School of Dentistry’s PACE Center is hiring for a Support Assistant to join their team of professionals. The Support Assistant will be responsible for providing administrative support to PACE Center programs, including scheduling, correspondence, data entry, and general office operations. Significant support is provided to continuing dental education, including assistance with event coordination, continuing dental education programs, registrations, and logistical arrangements. The Support Assistant also provides customer service and support to faculty, staff, students, alumni, and external stakeholders. Experience in administrative support, event coordination, customer service, and higher education or healthcare settings is a plus. The ideal candidate will have strong organizational skills, attention to detail, and the ability to manage multiple priorities.

PACE is a collaborative, fast-paced office supporting multiple initiatives within the School of Dentistry. We are looking for someone who is dependable, proactive, service-oriented, adaptable, and enjoys working with people. Flexibility and a willingness to assist across various programs are important.

More on PACE here: dentistry.uth.edu/pace

Location: 7500 Cambridge Street, Houston, Texas 77030

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

Under clearly defined supervision, performs a variety of basic to moderately complex clerical tasks to support assigned area. This position may provide secretarial support. Departments may provide additional guidance with a departmental position description.

Position Key Accountabilities:

• Handles general inquiries, collects and processes paperwork such as document processing, record keeping, and report compilation.
• Transcribes correspondence and memoranda; prepares graphs; tables and manuscripts; prepares reports and presentation materials.
• Schedules and maintains calendars and travel itineraries; coordinates related arrangements in compliance with all University, governmental, and/or grant policies and guidelines.
• May maintain and reconcile assigned financial records/ reports for area.
• Completes and processes forms and documents using standard policies and procedures.
• Maintains financial record keeping systems.
• Schedules meetings and rooms, invites participants, and arranges refreshments and equipment as needed. May prepare and distribute meeting minutes.
• Maintains office supplies and equipment.
• Screens calls and receives and directs visitors.
• Handles basic, noncomplex inquiries.
• May advise on basic policy and processes as assigned by supervisor.
• Performs other duties as assigned.

Certification/Skills:

• None

Minimum Education:

High School Diploma or equivalent required

Minimum Experience:

1 year of related work experience required May substitute required experience with equivalent years of education beyond the minimum education requirement.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.