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Community Health Worker (CBH BIGGS… at UT Health San… · San…
Entry LevelOn-siteFull-timeSan Antonio, TX
Job Description
Community Health Worker (CBH BIGGS Alzheimer’s dept)
Location: San Antonio, TX, United States
We are looking for a CHW who is passionate about supporting families caring for individuals living with Alzheimer's disease and other dementias. The ideal candidate would have:
- Strong compassion and empathy
- Excellent communication and interpersonal skills
- Knowledge of community resources
- Familiarity with dementia care and caregiver support
Role Responsibilities:
- Communicating with caregivers and families of individuals with dementia
- Providing resources, coaching, encouragement, and active listening
- Conducting home safety assessments
- Making outbound phone calls and electronic communications
- Completing occasional home visits
Education and Experience
High School Diploma or GED is required.
One (1) year related experience is required.
- Presents case studies from patient's perspective to primary care team in order to facilitate a patient-centered practice
- Performs outreach calls, engages in face-to-face encounters, performs home visits or other community-based visits when necessary
- Communicates relevant information to providers in a timely manner and documents appropriately in the electronic health record
- Participates in local community engagement activities with local agencies as appropriate
- Counsels patients with appropriate and relevant educational materials
- Identifies patterns of concern that surpass neighborhood capacity for health and engages diverse outside resources accordingly
- Enhances patient's individual and community capacity by growing health knowledge and self-sufficiency through a range of activities such as outreach, informal counseling, social support and advocacy
- Assists patients in connecting to appropriate health care information and services, addressing barriers to receipt of follow-up services as well as treatment
- Provides patient reminders to upcoming appointments and next steps of treatment
- Serves as liaison between patients, health/social services, and the community to enable access and improve the quality and competence of service delivery
- Performs all other duties as assigned
- Demonstrated knowledge of health and social services systems and familiarity with community resources and services.
- Ability to maintain full confidentiality of program participant information and data.
- Ability to shape others' understanding in ways that capture interest, informs, and encourages participation.
- Builds and maintains positive working relationships, with individuals and work groups through open communication and collaboration; works with others to accomplish goals and objectives.
- Proficiency in Microsoft Office Suite.
The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America’s Best Employers for Company Culture.
Benefits Overview
UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
Time Off - A generous leave program offers multiple paid leave options:
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
- Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- Holidays: 12 set paid holidays each year.
Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement
UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.