(PT) Front Desk Attendant National… at (USTA) United… · Orlando

Summary: The USTA (United States Tennis Association) is the national governing body for the sport of tennis, dedicated to promoting and developing tennis across the United States. They are seeking a Front Desk Attendant to provide exceptional customer service, manage court reservations, and assist patrons with program registrations. Responsibilities: - Assign court time for open play, private/group lessons, and donated courts using our computerized reservation system - Assist patrons with registrations for lessons, leagues, and other tennis programs - Handle in-person and phone inquiries regarding court availability, pricing, and program offerings - Provide accurate and timely information to patrons, including updates on policies and procedures - Process payments for court time and program fees, ensuring proper documentation - Monitor locker room facilities during evening and weekend shifts, as needed Required Qualifications: - Friendly and professional with strong guest service and communication skills - Comfortable handling phone interactions and maintaining a positive, helpful attitude - Able to represent the organization in a professional manner, both in-person and over the phone - Technologically proficient and able to quickly learn new reservation and registration software - Reliable and punctual, with the flexibility to work evenings and weekends as required - This is an on-site position and requires physical presence at the tennis center during scheduled shifts Required Skills: Reservation Software, Payment Processing, Court Management, Customer Service, Communication, Professionalism, Reliability, Flexibility