Dispatcher at USA Hometown Experts in Chattanooga, TN

Apply Job Type Full-time Description Tired of feeling stuck in a job that doesn't challenge you? Ready to be the hero that keeps homes comfortable? Looking for a role where your communication skills shine? Excited to work with a team that values your contributions? Who We Are At Metro Plumbing, Heating, and Air, we're not your average company. We're a team of skilled superheroes, ready to fix all your home comfort needs. With our powers of expertise and friendly service, we'll ensure your home is a sanctuary of coziness. Join us in making homes happy! What You’ll Be Doing Coordinating service calls and scheduling technicians efficiently. Maintaining clear and open communication with customers and team members. Managing multiple tasks in a high-paced environment. De-escalating tense situations with empathy and understanding. Ensuring customers feel informed and comfortable throughout the service process. The Hiring Process We have a rigorous process for hiring, but move FAST for the right person. You could be hired in as little as 10 days! We've had lots of interest, so the first few steps are automated to make sure you can get considered quickly. Don't worry—if you take the time to apply, we will respond to 100% of the applicants. The process: Click apply and answer a few Who, What, When questions. (5 min) You'll get a text for a quick 1-way video question. (5 min) We'll send you a link to get scheduled for an in-person interview. You can easily be in for an interview within a couple days from right now. What We’re Looking For Calm and confident communicator. Detail-oriented with a knack for multitasking. Emotionally intelligent and empathetic. Ability to thrive in fast-paced environments. Dedication to providing exceptional service. Why Join Us Enjoy up to 4 weeks of PTO, sick pay, holiday pay, bereavement pay, and comprehensive insurance including health, dental, and vision. Join a supportive team atmosphere and take part in fun outside office events! Ready to make a difference? Apply now and become a hero at Metro Plumbing, Heating, and Air!