Business Analyst Intern

Summary: US Tiger Securities, Inc. is a financial services company seeking a Business Analyst Intern to support their teams in operational and product improvements. The role involves data analysis, process documentation, and collaboration with stakeholders to drive informed decisions. Responsibilities: - Gather, document, and analyze business and functional requirements from internal stakeholders across operations, product, and technology teams - Translate business needs into clear documentation, including process flows, user stories, and functional specifications - Analyze workflows and data to identify inefficiencies, gaps, and opportunities for improvement - Collect, clean, and analyze data to support business decisions and measure process performance - Build reports and data visualizations that communicate insights clearly to technical and non-technical audiences - Support competitor and market research, benchmarking the firm's processes and offerings against industry standards - Support project coordination, including tracking deliverables, documenting meeting outcomes, and following up on action items - Assist with quality assurance testing of new features and process changes, identifying issues and validating fixes - Collaborate with cross-functional teams to support product launches, process rollouts, and operational initiatives Required Qualifications: - Bachelor's degree in progress or completed in Business, Finance, Economics, Data Science, Information Systems, Computer Science, or a related field; equivalent work experience may be considered - Strong analytical and quantitative problem-solving skills, with the ability to interpret data and draw meaningful conclusions - Proficient in Microsoft Office Suite, with emphasis on Excel for data analysis and reporting - Effective communicator capable of conveying analytical concepts to diverse audiences - Detail-oriented, organized, and able to manage multiple workstreams with strong time management Preferred Qualifications: - Strong interest in financial markets, fintech, and brokerage operations - Exposure to SQL, Python, or VBA for data analysis and automation - Familiarity with business analysis tools, process mapping, or data visualization platforms - Proficiency in Mandarin Chinese is a plus, as the role may involve communication with Mandarin-speaking parties or Chinese-language documentation Required Skills: Data Analysis, Microsoft Excel, Business Analysis, Process Documentation, SQL, Python, VBA, Data Visualization, Financial Markets, Fintech, Brokerage Operations, Analytical Reasoning, Mandarin Chinese Benefits: 401(k), 401(k) matching, Dental insurance, Health insurance, Paid time off