Business Systems & AI Automation… at US Job Finders · Remote

US Job Finders is searching for a:

Business Systems & AI Automation Specialist – Claude (Remote)

Location: Remote (must be able to work U.S. Eastern Time business hours)

Employment Type: Full-Time

Experience Required: Proven experience administering business systems (ATS, CRM, SaaS tools) and building AI-powered tools and automations, specifically with Claude

Language Requirement: Fluent English

About the Role

US Job Finders is seeking a technically strong, project-minded Business Systems & AI Automation Specialist to join a fast-growing U.S.-based recruitment and RPO firm. The company runs on Claude, and it needs one person to own its technology stack and use Claude to keep improving it.

This role has two equally important parts. First, you will own and maintain the company's existing systems. That includes its applicant tracking systems (ATS), training platform, IT partner relationships, and Pipedrive CRM and sales systems. You will make sure these tools work together, fix problems when things break, and look for ways to improve them. Second, you will design and build AI tools and automations with Claude (Claude, Claude Code, and Claude agents) that remove manual work across the team. One example: pulling information from company mailboxes into QuickBooks to produce financial reporting without the controller building it by hand.

This is not a "wait for a ticket" IT role. The ideal candidate thinks like a project manager and consultant. You will sit down with recruiters, salespeople and leadership, ask how they do their day-to-day work, and keep asking questions until you find the real problem. Then you will turn it into a tool that makes their jobs easier. Strong communication with U.S.-based teammates is essential, because the answers are rarely black and white.

This role reports directly to the CEO and has a real hand in shaping how the company operates in the future.

Reports To and Team

• Reports to: CEO
• Partners with: Recruiters, recruitment leadership, the sales team, the controller/finance function, company leadership, and outside IT and software partners

Key Responsibilities

Systems Administration & Tech Stack Ownership

• Own the administration and day-to-day health of the company's technology stack
• Manage and maintain the company's ATS platforms: users, permissions, workflows, pipelines, fields and data quality
• Administer Pipedrive CRM and sales systems: pipelines, automations, reporting and user support
• Manage the company's training platform and training content, keeping materials organized, accessible and up to date
• Serve as the main point of contact for IT partners and software vendors, coordinating support, renewals, onboarding and issue resolution
• Troubleshoot and fix system issues quickly when things go wrong
• Keep systems documented so processes, configurations and access are clear and transferable

Systems Integration & Process Improvement

• Make the company's tools work together as one connected system rather than separate platforms
• Find broken handoffs, duplicate data entry and manual workarounds across teams
• Recommend and implement improvements to workflows, integrations and tool configurations
• Evaluate new tools and platforms and recommend what to add, replace or retire

Claude AI Tools & Automation

• Design, build and deploy AI-powered tools and automations using Claude, Claude Code and Claude agents
• Build workflows that pull, organize and act on information from company mailboxes, systems and documents
• Automate reporting, including connecting company data to QuickBooks to produce financial and operational reports without manual work from the controller
• Build Claude-based tools that help recruiters, sales and leadership work faster and more accurately
• Test, refine and maintain AI tools after launch so they stay reliable and useful
• Train team members on new tools and encourage adoption across the company

Project Management & Internal Consulting

• Run technology and automation initiatives as structured projects, with clear scope, timelines and owners
• Interview team members about how they do their work, then map processes and spot automation opportunities
• Keep asking questions until you understand the real need, even when team members can't fully explain it themselves
• Prioritize requests and projects based on business impact
• Communicate project status, results and recommendations clearly to leadership

How You'll Work

Much of the value in this role comes from how you find and solve problems. A typical project looks like this:

• Discover: Meet with a team member and learn exactly how they do a task today
• Diagnose: Find the friction, repetition or manual work that could be removed
• Propose: Recommend a solution, whether a system fix, an integration or a Claude-built tool
• Build: Develop and test the solution
• Launch & Train: Roll it out and make sure the team knows how to use it
• Measure & Improve: Confirm it is saving time and adjust based on feedback

Required Skills & Qualifications

• Proven experience administering business systems such as ATS, CRM and other SaaS platforms
• Hands-on experience designing and building AI tools and automations with Claude (Claude, Claude Code and/or Claude agents)
• Experience integrating systems and automating workflows between platforms (APIs, webhooks, integration tools)
• A strong project management mindset: able to scope, plan, prioritize and deliver multiple initiatives
• Excellent communication skills, including drawing information out of non-technical team members and turning it into clear requirements
• Fluent English and prior experience working with U.S.-based companies and teams
• Able to work during U.S. Eastern Time business hours
• Strong troubleshooting and problem-solving skills
• Self-directed, with a sense of ownership and the ability to work independently in a remote environment
• Able to explain technical concepts in simple, practical terms

Nice to Have

• Experience with Pipedrive administration and automation
• Experience with ATS platforms in a recruiting, staffing or RPO environment
• Experience connecting data or automating reporting with QuickBooks
• Experience building automations for email and mailbox workflows
• Experience managing training or learning management platforms
• Experience with integration and automation platforms such as Zapier, Make or n8n
• Scripting or development experience (e.g., Python, JavaScript)
• Previous experience in a systems, automation or AI implementation role for a small or mid-sized business

Technology & Systems

• Claude (Claude.ai, Claude Code, Claude agents)
• Pipedrive (CRM and sales systems)
• Applicant Tracking Systems (ATS)
• Training platform and training content
• QuickBooks
• Company email and mailbox systems
• Integration and automation tools

Your First 90 Days

• First 30 days: Learn the business, audit and document the current tech stack, meet with each team to understand their workflows, and fix urgent system issues
• By 60 days: Deliver priority system fixes and improvements, and launch your first Claude-built tool or automation
• By 90 days: Deliver a prioritized technology and automation roadmap, with several automations live and in use by the team

Working Hours

Full-Time – U.S. Eastern Time business hours

This is a full-time, 100% remote position.

What We Offer

• Competitive compensation based on experience
• 100% remote work environment
• Long-term, full-time role with a growing U.S.-based company
• Direct access to and collaboration with the CEO
• Hands-on work with Claude and modern AI tools in a company committed to AI adoption
• The chance to shape how the company runs its systems and uses AI going forward
• Room to own projects end-to-end and see the direct impact of your work

What Success Looks Like

• The company's systems (ATS, Pipedrive, training platform and IT partners) run smoothly and are well documented
• Problems are found and fixed quickly, without leadership having to chase them
• The company's tools work together as a connected system instead of separate platforms
• Claude-built tools and automations are live, reliable and actually used by the team
• Reporting, including QuickBooks-related reporting, is automated and no longer depends on manual work
• Team members see you as the go-to partner for making their work faster and easier
• Leadership has a clear, prioritized roadmap for systems and AI improvements

Job Type: Full-time

Pay: ₹114,712.00 - ₹191,187.00 per month

Experience:

• administering business systems and building AI-powered tools: 3 years (Required)
• Claude (tool): 3 years (Required)

Language:

• English (Required)

Work Location: Remote