Les Schwab - Sr Report Developer at Urgenci in Bend, OR

Job Description

The Report Developer II is a mid-level report development position for an individual with proven proficiency developing, supporting and administering to a wide variety of reporting and data services solutions to aid end users in making data-based business decisions. They will be knowledgeable of available business data resources and will split their time between end user support, new report development, report enhancement and maintenance, and strategic quality assurance and governance of solutions. In addition the Report Developer II will participate in stakeholder relationship development and reporting tool vendor discussions.

This role is within the Business Intelligence Team at Les Schwab headquarters in Bend, OR.

PRIMARY RESPONSIBILITIES

Operational Support

• Provide 2nd tier support to employees who report incidents on BI solutions.
• React to automated incidents as needed to ensure the availability and performance of developed reports and dashboards.
• Solve Technical problems and complete root-cause analysis for incidents/problems identified in BI solutions.
• Develop and test fixes to defects identified in BI solutions.
• Follow change management processes to deploy patches / fixes to BI solutions.
• Create and maintain operational procedures and related documentation.

BI Data Structure and Reporting/Data Service Solution Design

• Collaborate with business systems analysts, data analysts, business stakeholders, and analytics practitioners to understand reporting and data service use cases and relevant downstream business and system processes.
• Collaborate with data stewards and data source managers to understand data definitions and business rules relevant to designing a data source and pipeline for the report or data service solution.
• Participate in business analysis activities to gather visualization and dashboard format and functional requirements.
• Translate business requirements into mock-ups / prototypes to collect feedback from intended users.
• Create technical specifications for reporting and data services solutions.
• Consider end-to-end Enterprise Architecture, Data Infrastructure, Master Data Business Rules, Analytics Strategies, and Security strategies when designing solutions.

BI Data Structure and Reporting/Data Service Solution Development

• Collaborate with data stewards and data source managers to build data structures and data pipelines required for the report or data service solution.
• Maintain data work flows and query performance
• Develop and deploy BI reporting/visualization solutions.
• Follow a quality assurance framework to ensure the delivery of high quality reporting and data services solutions to stakeholders
• Implement development best practices, version control and deployment strategies to ensure product quality, agility and recoverability
• Implement and test data access roles and permissions to ensure “least privileged” access to enterprise data and reduce the enterprise risk of data exposure
• Participate in peer reviews of work items and user acceptance testing with focus on efficiency, performance and reusability .
• Create technical and user focused documentation.
• Train users on how to use solutions.
• Work in an agile DEVOPS team environment to deliver incremental improvements to reporting/visualization solutions within a dynamic learning organization.

Reporting and Data Services Platform Quality and Governance

• Administer end user reporting platforms including Tableau, Birst, Jasper, etc. including system access, configuration settings, etc.
• Identify value-add enhancements to existing solutions.
• Manage solution enhancement/defect backlog lists and continuously deliver agreed upon improvements through design, development and testing.
• Ensure solutions are integrated with our operations functions via instrumentation and run-book procedures.

Stakeholder Relationship and Vendor Management

• Support Data Stewards to establish and enforce guidelines for data collection, integration and maintenance.

• Support Data Product Management in assessing and maintaining reporting and data services product solution value to Les Schwab.

• Collaborate with Information and Digital Services colleagues to understand and utilize Enterprise Data Platform Services and Data resources from across Portfolios.

• Collect administration data and analyze reporting and data services platform usage.

• Contribute to tool / platform upgrade, enhancement and strategy discussions.

Qualifications

MINIMUM REQUIREMENTS

• Bachelor’s degree (BS or BA) in STEM related discipline with major in Computer Science, Mathematics, Information Management or equivalent disciplines or equivalent experience with appropriate time-in-role
• At least four years of hands-on experience with design and development of enterprise reporting solutions using visualization technologies, such as Birst, Tableau or Jasper. Actual experience with these tools in use at Les Schwab is a plus.
• Experience with applied statistics, analytics, data science, AWS services including S3, or cloud based data warehouses is a plus.

Required Technical Skills/Knowledge:

• Ability to interview business users to derive use case details and translate business process needs into reporting and data services requirements.
• Proficiency in building intuitive, easy to use dashboards/reports that meet business user requirements.
• Proficiency in building many types of graphical visualizations such as probability density graphs, area, line and bar graphs, multidimensional graphs, heat maps, network diagrams, etc. and understanding of usability considerations for each type of visualization.
• Familiarity with enterprise-wide production solutions and change management
• Ability to express technical concepts in terms that are understandable to both technical and non-technical audiences, in verbal and written form.
• Demonstrated aptitude for administering/supporting report solutions and troubleshooting capability.
• Foundational SQL skills to develop complex queries.
• Experience using Tableau to create visualizations, presentations and design experiments
• Statistical processing experience
• Experience with Data Analysis techniques for testing and troubleshooting.
• Foundational knowledge of ETL processes.
• Experience producing written documentation such as data dictionaries, data catalogues, and integration data maps.
• Experience using solution delivery collaboration software such as Service Now, Jira, TFS, or similar.

Additional Information

All your information will be kept confidential according to EEO guidelines.