Location UK-London

ID 2026-32722

Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we’ve become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button.

We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them.

We are always excited to bring new talent into the room, especially if you share our values:

Progressive — we move with the mood
Creative — we champion limitless minds
Inclusive — we open our platforms to all communities
Responsible — we work to reduce our impact on the environment
Compassionate — we care for each other beyond the 9 to 5

Sound like you, why not join us?

This position is located at Westfield Stratford City, London, , E201EP United Kingdom

To set the highest standard possible for display and visual excellence. Create an environment that is creative, dynamic and entertaining for our customers. Work alongside the Visual Merchandising Manager to achieve creative yet commercial solutions to display product. Manage a seasonal budget and ensure displays are cost effective.

Display And Merchandising:

• Interpret Company direction and updates to ensure displays create an artistic, visionary and unique environment that has a positive impact on sales
• Utilise seasonal books to interpret the inspiration of the floor set by using knowledge of the customer and store location while infusing prototype artistic and cultural interests
• Ensure excellent craftsmanship throughout all windows and in-store displays
• Actively seek outside inspiration and apply personal talent to develop and contribute unique perspectives to the overall display concept

People:

• Promote the Urban philosophy of “peers teaching peers” by sharing skills and achievements as well as knowledge of contemporary art, music and culture
• Mentor retail teams on display through training on visual expectations, operational standards and materials/tool management
• Identify and develop team members to assist in display projects and seasonal set-ups by working with VMM and store management
• Celebrates accomplishments of both individuals and shared goals, gives credit when due

Leadership And Communication:

• Attend daily meetings and share inspiration, new ideas and pertinent information from Head Office with the store team
• Attend store Monday walkthroughs to gain an insight into store performance and sales
• Model the way in daily interactions by consistently displaying integrity, fairness, professionalism and a genuine interest in employee development
• Communicate new inspiration to the Head Office through good idea sheets and photo layouts
• Consistently collaborate with the Visual Merchandising Manager and Store Manager which results in innovative and timely project execution

Managing The Environment:

• Efficiently utilise all display materials, including adaptations from recycled displays
• Keep work areas organised and clean, with an emphasis on customer and employee safety
• Ensure safety standards are upheld in the store in terms of displays and materials/tool management
• Maintain an organised display room, signage storage area and fixture room

Operations:

• Support sales generation by creating an environment that highlights the appearance of the product and reflects the customer’s lifestyle and interests
• Ensure display budgets are met and complete expense-reporting requirements accurately and on time
• Work is collaboration with Visual Merchandising Manager to support the store in achieving the stock loss goal. Ensure all merchandise used for display is maintained, properly handled and accounted for at all times.
• Prioritise and plan projects to ensure that the customer experience is not inhibited

• Candidates must have a strong artistic background including a fine arts, design or architectural background. The use of power tools is an advantage. A completed professional portfolio should be submitted if applicable. Display Artist candidates must also possess:
• Ability to develop creative ideas into working solutions
• Talent and interest in the creation of artwork, painting, paper hanging and carpentry skills
• Possess excellent construction craftsmanship skills along with experience of creating 3D work
• Ability to communicate effectively and possess strong organisational skills

Work Life Balance:

• ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

Wellbeing:

• Employee Assistance program to support with mental, physical and financial health
• Discount off external gym memberships
• Private Medical Insurance for eligible employees

Employee Discounts:

• Up to 40% employee discount at all URBN Brands

Travel:

• Season ticket loan for eligible employees
• Cycle to work scheme for eligible employees

Continued Development:

• We offer structured support within the business alongside continued learning and development

#UrbanEU

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

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