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Pizzeria Vetri | Art Museum | Server at Urban… · Philadelp…
Skills
Job Description
Role Summary
Pizzeria Vetri is a vibrant and authentic neighborhood pizzeria known for its hand-crafted Neapolitan-style pizzas, warm hospitality, and commitment to quality. The Server at Pizzeria Vetri is responsible for delivering warm, genuine, and memorable dining experiences to each and every guest. This role is a vital part of our front-of-house team and serves as a key representative of the Pizzeria Vetri brand. Ideal candidates are personable, detail-oriented, and passionate about hospitality and food. You’ll provide efficient, friendly service while demonstrating expert knowledge of our menu, ingredients, and restaurant values. Role Responsibilities
Guest Experience & Hospitality
Greet guests promptly and warmly, ensuring every table feels welcome and attended to.
Provide knowledgeable and enthusiastic recommendations on menu items, ingredients, specials, and pairings.
Take and input orders accurately using the POS system, communicating any dietary restrictions or modifications to the kitchen clearly.
Ensure timely delivery of food and beverages, anticipating guest needs before they arise.
Check in with guests throughout their meal and address any questions, requests, or concerns with urgency and care.
Maintain table cleanliness and reset spaces quickly and thoroughly between seatings.
Create memorable moments through genuine connection, professionalism, and hospitality. Team Collaboration & Communication
Work closely with hosts, bartenders, bussers, runners, and kitchen staff to ensure seamless service.
Communicate openly and respectfully with team members and management regarding guest feedback, table status, or issues requiring attention.
Support fellow team members during busy shifts with tasks such as running food, clearing tables, or refilling drinks.
Participate in daily pre-shift meetings and ongoing staff training to stay informed and aligned. Operational Standards
Follow all opening, mid-shift, and closing sidework procedures as assigned.
Keep station and service areas clean, organized, and well-stocked at all times.
Maintain awareness of food safety, sanitation, and hygiene standards as required by local health codes and company policy.
Uphold all company policies regarding responsible alcohol service and verify guest age when necessary.
Handle cash and credit card transactions accurately and securely when responsible for guest checks.
Role Qualifications
1+ year of experience in a full-service restaurant or hospitality environment preferred.
Must be at least 18 years of age (or local legal minimum age for alcohol service).
Familiarity with POS systems (Toast or similar) is a plus.
Strong communication and interpersonal skills.
Ability to multitask and remain calm and composed in a fast-paced setting.
A genuine passion for hospitality, food, and community. Physical Requirements:
Must be able to stand and walk for extended periods of time (up to 8+ hours per shift).
Must be able to lift up to 50 lbs and carry trays of food and beverages safely.
Must be able to bend, reach, and stoop as needed for service and cleaning duties.
Comfortable working in a bustling, high-energy restaurant environment. Expectations:
Arrive on time and in proper uniform for each scheduled shift.
Maintain a clean, professional appearance and positive attitude.
Demonstrate adaptability and a willingness to assist in other roles when needed.
Actively contribute to a team culture that values respect, accountability, and growth.
Take ownership of the guest experience and go above and beyond to ensure satisfaction.
The Perks
Why Work With Us?
Join the URBN family (Terrain, Anthropologie, Free People, Urban Outfitters) with opportunities for growth, cross-training, and advancement
Become part of a supportive and passionate team that values hard work, integrity, culinary excellence, and a love of good food.
Collaborative, hospitality-focused team culture where your contributions matter.
Competitive pay and employee meal benefits.
Employee perks and discounts across URBN brands
Benefits Eligible full-time employees enjoy access to URBN’s competitive benefits package, including:
Medical, dental, and vision insurance
Paid Time Off (PTO)
401(k) with retirement savings plans ➡ Learn more: urbn.com/work-with-us/benefits EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.