Temporary Patient Service Representative… at URBAN HEALTH… · Bronx

Summary: Urban Health Plan, Inc. is dedicated to improving community health and quality of life through comprehensive health care. They are seeking Bilingual Patient Service Representatives to provide support and assistance to patients, ensuring a positive experience as they navigate the health care facility. Responsibilities: - Provides information, support, encouragement, and assistance to patients and families as they arrive at the health care facility - Greets and registers patients and visitors - Verifies and records patient information - Provides comfort and empathy to patients while maintaining the waiting room - Provides accurate and consistent information to patients - Schedules appointments - Resolves patient concerns Required Qualifications: - High School Diploma required - 1 year of healthcare experience - Bilingual English/Spanish required - Must have excellent communication skills and ability to provide exceptional experience to patients - Understanding of phone etiquette and standard office procedures - Ability to thrive in a fast-paced environment Required Skills: Healthcare experience, Office procedures, Bilingual English/Spanish