Collection Executive at URBAN GRAMIN… · Chelakkara

Job Responsibilities

• Visit customers and follow up on outstanding loan dues and overdue accounts.
• Ensure timely collection of loan instalments, interest, and other applicable payments.
• Maintain regular contact with customers regarding due dates, renewals, and pending payments.
• Achieve assigned daily, weekly, and monthly collection targets.
• Update collection details and customer payment status accurately.
• Issue receipts and maintain proper records for all collections as per company procedures.
• Identify overdue and high-risk accounts and report them to the Branch Manager.
• Support the branch in improving collection efficiency and reducing overdue accounts.
• Maintain professional and respectful relationships with customers during collection activities.
• Coordinate with Branch Managers and branch staff regarding collection and recovery matters.
• Follow company policies, procedures, and applicable regulatory guidelines during recovery activities.
• Submit daily collection reports and visit reports to the concerned supervisor.
• Handle customer queries related to outstanding amounts and payment schedules.
• Ensure confidentiality and proper handling of customer information and company documents.
• Perform other collection-related duties assigned by management.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person