RCM - Accounts Receivable - Must reside in the… at Upstream… · Remote

Summary: Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. They are seeking an RCM - Accounts Receivable (AR) Associate to manage and resolve unpaid accounts, ensuring timely and accurate reimbursement for aged accounts to support their mission of empowering lives. Responsibilities: - Manage and resolve unpaid accounts with precision and professionalism - Drive results by meeting productivity standards while reducing outstanding AR balances - Verify payments for accuracy and completeness, and correct account discrepancies (e.g., payer verification, resolving overlaps, reviewing EOBs, processing adjustments or transfers) - Document all actions and account reviews thoroughly and accurately - Identify and report errors, compliance issues and trends to your leader - Stay informed on state billing rules, guidelines, and statue of limitations - Provide exception support to internal and external customers - Handle escalated accounts promptly and report findings as required - Other projects and duties as assigned Required Qualifications: - High School diploma or equivalent experience - At least one year of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment - Exceptional communication skills, including oral and written - Strong organizational and time management skills - Strong attention to detail, and capacity to multitask effectively - Proven ability to identify and resolve problems in a timely manner - Proficiency in Microsoft Office Suite or similar software applications Preferred Qualifications: - Three plus years of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment - Experience identifying processes and recommending solutions Required Skills: Revenue Cycle experience, Medicare knowledge, Commercial Insurance knowledge Important Skills: Microsoft Office Suite Benefits: Annual paid Charity Day to give back to a cause meaningful to you, 100% employer paid medical health insurance premium option available, Dental and Vision insurance, 401(k) with company match, Generous PTO and paid holidays, Supportive team and leadership invested in your success