Patient Care Coordinator- Panorama… at Upstream… · Westminst…

Summary: Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. They are looking for an energetic and motivated individual to fill the Patient Care Coordinator position, which involves greeting patients, assisting with insurance and scheduling, and ensuring a smooth patient experience. Responsibilities: - Working knowledge of our electronic health records system - Navigating between multiple computer programs and web base portals - Greeting patients in a friendly, supportive manner - Answering incoming calls - Scheduling new and reoccurring appointments - Verifying insurance coverage and obtaining insurance authorizations - Collecting patient payments and balancing end of day - Post daily charges into billing software - Manage insurance denials and accounts receivable - Participating in training programs and staff meetings - Prior healthcare and billing experience are strongly preferred Required Qualifications: - Great attitude and a desire to help others - Ability to work independently and as a team - Superior customer service and communication skills - Ability to multitask and remain detail oriented - Adaptable - Appropriate computer skills - Working knowledge of our electronic health records system - Navigating between multiple computer programs and web base portals - Greeting patients in a friendly, supportive manner - Answering incoming calls - Scheduling new and reoccurring appointments - Verifying insurance coverage and obtaining insurance authorizations - Collecting patient payments and balancing end of day - Post daily charges into billing software - Manage insurance denials and accounts receivable - Participating in training programs and staff meetings Preferred Qualifications: - Prior healthcare and billing experience Required Skills: Electronic Health Records, Insurance Verification, Insurance Authorization, Billing Software, Accounts Receivable, Patient Scheduling Benefits: PTO, holiday pay, medical/dental/vision insurance, and more, 401k match, Competitive wages