Manager, Technical Marketing and Services at UPM in Naperville, IL

Manager, Technical Marketing and Services Location: Naperville, IL Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils! Learn more about us as a workplace upm.com/careers UPM Pulp in North America is looking for aTechnicalMarketing andServicesManagerto join their team. The position will beremote/home office-basedin the United States. Greetings from your future manager “Welcome to our Pulp Business. In this position, you have an opportunity to work in an International Sales & Marketing environment. Together, we focus on meeting customer needs, providing professional technical service, andcreating customer value through technical collaborationswith customers. This position offers yougreatinsightas we continue to grow in the North American market”.-Monique Claverie,Senior Manager, Technical Marketing and Services What you will do UPM Pulp’s global TechnicalMarketing andCustomer Service Team works closely with pulp customers in hands-on development projects and problem-solving issues. Your main task is to work proactively on technicaltopicswith our current and potential pulp customers: Cultivate technical relationships, providetechnicalrecommendationsandleadqualification effortsto supportstrategic sales growth in North America Support successful use of UPM Pulp products through technical knowledge of multiplefibersand various end uses(premiumtissue end use focus), whileutilizingthe UPM resources available in our mills, R&D, and global TMS teams Drive technical collaborations with customers to deliver optimization in their process Cooperate with product managers and the global TMS team for product development Stay close to customersto understand relevanttissue technology,quality development,andnew product development needs Who you are: You have a bachelor’sdegreein engineering, Paper and Pulp Technology, or equivalent Youpossess5+yearsofhands-onpremium tissue production,product development,ortissuechemical supplierexperience You haveexperience with structured TADpremiumtissue Youareself-motivated,have excellent teamworkand communicationskills, andawillingness to take initiative Your work is customer-centric,andyou aredetermined tomaintainexcellent professional relations with clients based on transparency and trust You have excellent communication and presentation skills (both verbal and in writing) You are flexible and ready to travel You are fluent in both spoken and writtenEnglish This is what we offer to you A meaningful job –We have an inspiring purpose ‘We create a future beyond fossils'.Ourworkisimpactfulandtransformative. A caring community –Our community is built on great team spirit and shared commitment.We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees. Development opportunities –We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth. Responsible employer -Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in allareasfrom climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves. Salary range:111,500to148,700USD /year based on qualifications and experience UPM offers acomprehensive benefits packagewhich includes the following: Health insurance: comprehensive medical, dental, and vision plans Other insurances: disability coverage, life, and AD&D insurance Retirement plan: 401(k) with company match and employer retirement contribution Paid time off:15 days of paid time off plus 13 company holidays Bonus: annual performance-based short-term incentive plan Other: professional development opportunities Benefits are updated annually, and plan level eligibility requirements may apply. Learn about ourRewardingandourWays of working. Additionalinformation This position is fully remote. Travel requirements –regular travelrequired(40-50%). For further information about the role, pleasecontactMonique Claverie,Senior Manager, Technical Marketing andServices, atemail monique.claverie@upm.com. To apply, pleasesubmityour CV and cover letter byMay, 21 2026.Please note that we accept only applications submittedthrough our online application system.We begin reviewing applications as they are received, and you may be contacted before the application deadline. For support with submitting your application, please contact via the UPM Service Portal or tel. +18777235247. Only candidates authorized to work within the United States without sponsorship will be considered. This job description is intended to be a guide and is not intended to be a contract of employment, explicit or implicit. All contents are subject to change at the sole discretion of the company. Cooperation is expectedofall employees. Other duties may be assigned as needed. UPM North America is an Equal Opportunity Employer. UPM is one of the world's leading pulp producers. We supply global customers with eucalyptus and softwood pulps in end use segments such as tissue, specialty, packaging and graphic papers and board, through our own sales and service networks close to customers in the APAC region, Europe and Americas. UPM Pulp operates five pulp mills – three in Finland and two in Uruguay – as well as certified eucalyptus plantations in Uruguay. We employ approximately 1,800 people. The annual pulp production capacity is 5.8 million tonnes. Pulp business is part of the UPM Fibres Business Area which combines the integrated production of pulp, energy and sawn timber with a synergistic supply chain of wood raw materials. upmpulp.com Follow us onLinkedIn|Facebook|YouTube|Instagram| X|#UPM #materialsolutions #WeRenewTheEveryday #LI-POST #LI-REMOTE