Medical Assistant ORR at Upbring in McAllen, TX

Overview

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:

• We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
• We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
• We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

Your Mission in Action

The Medical Assistant provides medical care to Unaccompanied Children (UC), including administering immunizations, ordering medications, conducting assessments, and following prescribed treatments in accordance with agency and regulatory standards.

Responsibilities

• Conduct routine health screenings, assess UC's medical needs, and report to the Medical Care Lead per agency standards
• Administer prescribed medication, coordinate medical appointments, and oversee UC’s nutritional and treatment needs
• Support and enforce infection-control policies and procedures
• Develop care plans based on assessments to ensure proper care during shifts
• Maintain medication files and inventory, order supplies as needed, and update accurate UC case files, including medical history, treatment plans, and observations, per agency standards.
• Complete insurance forms and paperwork related to treatment, placement, discharge, and medication administration
• Monitor UC’s response to treatment and report adverse reactions to the Medical Care Coordinator or Lead
• Collaborate with clinical and program teams for UC admissions, transfers, and discharges
• Assist with UC evacuation during emergencies or natural disasters
• Provide on-call services for medical emergencies
• Ensure UC receives high-quality care and the program meets its goals and objectives
• Assist in assessing and developing individualized service plans based on UC’s medical needs
• Perform other duties and projects assigned

Qualifications

Minimum Qualifications

• High School diploma or GED
• Current Certified Medical Assistant (CMA) with one (1) year of relevant experience
• Bilingual (English and Spanish, based on service area)
• Must be 21 years of age or older per licensing requirements
• Strong interpersonal, customer service, and relationship management skills
• Ability to maintain professionalism and build trust with UCs, sponsors, and stakeholders
• Proficient in documentation, time management, and Microsoft Office

Preferred Qualifications

• Two (2) years of CMA experience
• Experience working in pediatrics and with adolescents

Travel

• This position may require travel as needed based on program requirements

Perks at Upbring

• Competitive PTO & paid holidays
• Health, dental, vision insurance & more
• 403(b) Plan
• Employee Assistance Program
• Discounted Gym Memberships

Physical Demands & Work Conditions

• This position requires sitting and looking and using a computer for long periods of time
• Position works in a child facility and has constant exposure to children
• Position requires frequent standing, walking and time in units/cottages which are areas where children reside
• Lift, push, pull, move up to 125 lbs.

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.