UX Design Intern at Upbound Group in Plano, TX

Summary: Upbound Group, Inc. is a technology and data-driven leader in accessible financial solutions. The UX Design Intern will collaborate with the Product Management team to design and launch innovative solutions, gaining hands-on experience in UX design and research. Responsibilities: - Learn and apply UX design best practices while contributing to real product work - Participate in the full design process—from understanding problems and user needs to designing, testing, and refining solutions - Review customer research, interviews, usability testing, and data to identify user needs, behaviors, and pain points - Approach design problems with a customer-first mindset, always looking for opportunities to improve the user experience - Collaborate with product managers, designers, engineers, and other stakeholders to understand business needs, technical constraints, and different perspectives - Create quick design concepts and prototypes to explore ideas and gather feedback early - Share work with the design team through design reviews, critiques, and group discussions - Learn how design work is documented and communicated to engineering and product partners - Gain exposure to how designs move from concept to build by working alongside engineers - Ask questions, seek feedback, and grow design skills through mentorship and collaboration - Participate in Professional Development Workshops focused on growing your product management and leadership skills - Engage in Cross-Departmental Networking with teams such as product management, engineering, and marketing - Receive personalized guidance and career development from experienced UX designers through Mentorship Opportunities - Participate in Corporate Events and Initiatives, including team-building activities and volunteer opportunities Required Qualifications: - Collaborate closely with the Product Management team - Learn and apply UX design best practices while contributing to real product work - Participate in the full design process—from understanding problems and user needs to designing, testing, and refining solutions - Review customer research, interviews, usability testing, and data to identify user needs, behaviors, and pain points - Approach design problems with a customer-first mindset, always looking for opportunities to improve the user experience - Collaborate with product managers, designers, engineers, and other stakeholders to understand business needs, technical constraints, and different perspectives - Create quick design concepts and prototypes to explore ideas and gather feedback early - Share work with the design team through design reviews, critiques, and group discussions - Learn how design work is documented and communicated to engineering and product partners - Gain exposure to how designs move from concept to build by working alongside engineers - Ask questions, seek feedback, and grow design skills through mentorship and collaboration Required Skills: UX design, UX research Important Skills: Prototyping, Product strategy Nice-to-Have Skills: Collaboration Benefits: Professional Development Workshops focused on growing your product management and leadership skills., Cross-Departmental Networking with teams such as product management, engineering, and marketing., Mentorship Opportunities to receive personalized guidance and career development from experienced UX designers., Corporate Events and Initiatives, including team-building activities and volunteer opportunities.