Program Coordinator (ServiceNow)… at University of… · Wollongong

Make an impact at the University of Wollongong (UOW) - a purpose driven institution ranked in the top 1% of universities globally.

About the Role

You'll be joining a collaborative team delivering one of UOW's key technology initiatives. Working alongside business leaders, technology specialists and delivery partners, you'll be part of a program focused on improving services and creating better experiences across the University community.

About the Team

This 6-month opportunity will see you play a central role in coordinating the University's ServiceNow program. You'll work across multiple stakeholders and workstreams, helping to keep delivery on track through effective planning, governance, reporting and communication. It's a great opportunity for someone who enjoys bringing people together, solving problems and driving outcomes in a dynamic technology environment.

What You’ll Bring

• Experience coordinating projects, programs or technology initiatives in a complex environment
• Strong stakeholder engagement skills, with the ability to build relationships and influence outcomes
• Exceptional organisational skills and the ability to manage competing priorities
• Experience supporting governance activities, reporting and program planning
• A proactive approach to identifying risks, issues and dependencies
• Strong written and verbal communication skills
• The ability to navigate ambiguity and adapt in a fast-paced delivery environment
• Experience working in technology, digital transformation or service delivery teams
• Experience with ServiceNow, Jira or similar delivery tools is desirable

Why Join UOW

• Competitive salary package including 17% superannuation
• 35-hour full-time work week supporting greater balance and flexibility
• Flexible working arrangements and family-friendly policies

Role Details

• Employment type: 6 month Fixed-term contract
• Level 6/7 | $96,898 - $119,986 + 17% Superannuation
• Location: Wollongong Campus / Hybrid
• Valid Australian work rights required. Visa sponsorship is not available

How to Apply

To apply for this position, you are required to submit a resume, and cover letter (of no more than 3 pages) summarising your skills and experience as they relate to the selection criteria located in the position description.

For further information about this position, please contact Kylie Stephens (Talent Acquisition Manager) on + 61 2 4239 3936.

Closing Date: 2 August 2026, 11:55pm

Equity, Diversity & Inclusion

The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated. We strive to create a workplace that reflects the communities we serve, removes barriers to participation, and provides equitable opportunities for staff to reach their full potential. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities.

As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University’s employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation.

About the Company

At the University of Wollongong (UOW), our people are united by a shared purpose — to create a better future through education, research, innovation and meaningful community impact.

With deep local roots and a growing global presence, UOW is proud to contribute to positive change in the communities we serve and the world beyond them. Guided by ourhttps://www.uow.edu.au/about/our-vision-strategy/[Vision 2035 and Strategic Plan 2030](https://www.uow.edu.au/about/our-vision-strategy/), we are building a future that is innovative, inclusive and committed to societal impact — one where people, ideas and opportunity can thrive.

We are recognised for excellence in teaching and research, and for the real-world impact of our work. But what truly brings UOW to life is our people. Across every role, our staff contribute to something bigger — helping shape the future through the work they do every day.

At UOW, we are committed to fostering a culture where people feel valued, supported and empowered to do their best work. Our Values in Action guide how we work, lead and make decisions — creating a workplace grounded in integrity, accountability, collaboration and excellence.

Joining UOW means becoming part of a values-led community where your work has purpose, your contribution is valued, and the impact you make can be felt locally and globally.