DASH Research Business Analyst (Level… at University of… · Knoxville

Summary: The University of Tennessee - Knoxville is a prominent higher education institution, seeking a Business Analyst to provide functional and technical analysis in support of various projects. The role involves collaborating with stakeholders to analyze business processes, recommend solutions, and support the university’s enterprise research administration using Huron Research Suite software. Responsibilities: - Supporting the University’s enterprise research administration using Huron Research Suite (HRS) software, including key domains such as Conflict of Interest, Employee Compensation Compliance, Institutional Review Board, Export Control, Safety, Grants, Agreements, Research Analytics, Institutional Animal Care and Use Committee, and Animal Operations - Leading and participating in mission-critical activities, including business process analysis, technical analysis, solution design, software modification, interface design, testing, and documentation - Collaborating with colleagues within the Department of Technology Solutions (DTS) to ensure dependencies between the enterprise applications, such as Oracle Fusion Enterprise Resource Planning (ERP) and Human Capital Management (HCM) solutions, are considered in all designs - Ensuring seamless integration with internal and external systems while providing configuration, support, and training for assigned HRS modules - Identifying opportunities for continuous process improvement and collaborating with stakeholders to develop improvements to processes and research administration functionality, while addressing system deficiencies and aligning with institutional goals - Lead cross-functional collaboration by facilitating meetings, aligning stakeholders, and developing strategic work plans to support project and operational goals - Gather, analyze, and translate business requirements into technical specifications, ensuring effective system design, integration, and data flow - Serve as a liaison between technical teams and functional users to ensure clear communication, successful implementation, and ongoing application support - Configure, maintain, and enhance research administration systems to ensure compliance with federal and institutional policies - Independently analyze and resolve complex technical issues, identify system gaps, and implement innovative solutions - Develop and maintain technical documentation, reports, and business intelligence tools to support data-driven decision-making - Lead system testing, upgrades, and implementations, including impact analysis, test strategy execution, and deployment planning - Deliver training, develop user support materials, and contribute to change management initiatives to promote user adoption - Partner with vendors and stakeholders to support system enhancements and tailored solutions - Identify and implement process improvements to optimize system functionality and align with organizational objectives - Stay current with emerging technologies and industry trends through ongoing professional development Required Qualifications: - Typically holds a bachelor's degree in a relevant field and one year of relevant experience, or an equivalent combination of education, training, and experience - Typically holds a bachelor's degree in a relevant field and two years of relevant experience, or an equivalent combination of education, training, and experience - Typically holds a bachelor's degree in a relevant field and three years of relevant experience, or an equivalent combination of education, training, and experience - Typically holds a bachelor's degree in a relevant field and five years of relevant experience, or an equivalent combination of education, training, and experience - Competency in all areas of business process/system analysis - Ability to facilitate meetings, align stakeholders, and develop strategic work plans to support project and operational goals - Ability to gather, analyze, and translate business requirements into technical specifications - Ability to serve as a liaison between technical teams and functional users - Ability to configure, maintain, and enhance research administration systems - Ability to independently analyze and resolve complex technical issues - Ability to develop and maintain technical documentation, reports, and business intelligence tools - Ability to lead system testing, upgrades, and implementations - Ability to deliver training and develop user support materials - Ability to partner with vendors and stakeholders to support system enhancements - Ability to identify and implement process improvements - Ability to stay current with emerging technologies and industry trends Preferred Qualifications: - Bachelor's degree and 5+ years of experience with research administration solutions - Demonstrated experience with Huron Research Suite (HRS) cloud solutions and/or within the higher education industry - Knowledge of other enterprise solutions, such Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Human Capital Management (HCM) solutions - Knowledge of MS Power BI or Tableau platforms - Experience as an Oracle OTBI or BI Publisher report developer or MS Power BI developer preferred - Highly motivated self-starter - Ability to work independently towards a defined goal - Best candidates need to be goal-oriented, detail-driven, self-motivated and be able to work independently - Possession of a positive attitude, desire to be a part of a team, and a thirst for knowledge - Ability to work with people under demanding circumstances, while maintaining a professional, pleasant and helpful demeanor - Best candidates have a Six Sigma training and/or certification, such as Green Belt or Yellow Belt or desire to learn Required Skills: Huron Research Suite, Oracle Fusion ERP, Human Capital Management Important Skills: MS Power BI, Tableau, Business process analysis Nice-to-Have Skills: Change management, Stakeholder collaboration, Process improvement, Six Sigma certification, Self-motivated Benefits: Excellent healthcare and tuition benefits for employees and their families, Generous retirement benefits, A wide variety of professional development opportunities, Supportive work and family benefits