Manager, Advance Operations - Foundation… at University of… · Arcadia

Manager, Advance Operations - Foundation Special Events - Full Time Days (8:30AM to 5:00PM) (Non-Union- Exempt) Location: ARH Arcadia Hospital JOB ACCOUNTABILITIES Database Administration: Manage daily operations of the constituent database (e.g., Raiser’s Edge, Salesforce), including data entry, auditing, and maintaining record integrity for alumni and donors. Gift Processing & Receipting: Oversee the timely recording of all charitable gifts and pledges. Ensure compliance with IRS regulations, CASE standards, and institutional policies. Reporting & Data Analysis: Generate regular fundraising reports, campaign summaries, and mailing lists for development officers and leadership. Annual Fund Operations: Manage the technical execution of annual giving cycles, including direct mail segments, email appeals, and Giving Day logistics. Work with Development Specialist – Donor Data to pull complex mailing and solicitation lists, ensuring accurate suppression (e.g., excluding recent donors or "do not contact" records). Track and report on Annual Fund KPIs, such as retention rates, acquisition costs, and average gift size. Prospect Research & Management: Conduct deep-dive research on individuals, corporations, and foundations using tools such as WealthEngine, DonorSearch, etc. Support the maintenance of the prospect pipeline by working with Philanthropy Officers to ensure move management stages are updated by Philanthropy Officers Donor Stewardship Support: Coordinate the personalized acknowledgment process and track donor engagement trends to support stewardship strategies. Financial Reconciliation: Work with the Finance Office to reconcile monthly revenue, assist in preparing for annual audits, financial reports. Work and present budgets and projections. Team Supervision: Manage the Development Specialist- Donor Data to ensure alignment with fundraising goals. JOB QUALIFICATIONS Education Minimum Education: Bachelor’s Degree Work Experience Minimum Experience: 5-7 years Under the direction of the Foundation President, the Manager of Advancement Operation establishes the operational core for fundraising and engagement efforts. The Manager of Advancement Operations supports the fundraising goals by overseeing CRM administration, gift processing, data analytics, financial reporting, prospect research, fund appeals, and other initiatives. The Manager of Advancement Operation enhances the flow and efficiency of fundraising by managing and coordinating processes, data system, and operational policies. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC’s Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this  USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$146063.htmld