Senior Student Success Officer

Location: St Lucia Campus

• Faculty of Humanities, Arts and Social Sciences

• This is a full-time, fixed term position up until 31 December 2028

• Base salary will be in the range of $97,268 - $104,348 + 17% Superannuation (HEW Level 6)

• Based at our St Lucia campus

About This Opportunity

Join a collaborative and future-focused Faculty of Humanities, Arts and Social Sciences (HASS) as a Senior Student Success Officer and play a pivotal role in shaping the experience of students studying in the Bachelor of Arts, UQ’s largest and most diverse degree. Working within the HASS Student Futures team and collaborating closely with the Learning Design team, you will help create an inclusive, supportive and inspiring environment where students feel connected, empowered and equipped to thrive academically, socially and professionally. In line with UQ’s vision of creating change together, you will contribute to meaningful initiatives that strengthen belonging, support student success and enhance graduate outcomes.

If you’re passionate about student success, building connections and creating opportunities for students to thrive, we would love to hear from you.

Key responsibilities will include, but are not limited to:

• Design and deliver co-curricular programs and engagement initiatives that foster student belonging, peer connection and success, particularly for first-year Bachelor of Arts students.

• Strengthen partnerships between students, alumni and industry to enhance career readiness, professional networks and future employment opportunities.

• Support student success through early intervention initiatives, academic recovery activities and targeted engagement strategies.

• Collaborate with students, alumni, academic staff and professional services teams to co-design projects, evaluate outcomes and drive continuous improvement.

About You

• An undergraduate degree in Arts, Education, or related fields or an equivalent combination of relevant experience and/or education/training.

• Experience creating or supporting programs that help students succeed at university.

• Experience planning and running events, including the ability to work independently and meet deadlines.

• Experience working with students to design and deliver projects together.

• Strong interpersonal skills, particularly collaborating with colleagues and alumni from different areas.

• Experience analysing data and writing clear, accurate reports.

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.

Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging.

Interested?

For more information about this opportunity, please contact Yvonne Oberhollenzer at y.oberhollenzer@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.

Other Information

Pre-employment checks may include: verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.

Applications close Sunday, 6 September 2026 at 11.00pm AEST (R-68418). Please note that interviews have been tentatively scheduled for 14 September 2026.