WS - Summer INTERNSHIP - IT AV Events… at University of… · Pikeville

Summary: The University of Pikeville is seeking a Summer Internship for an IT AV Events & Support Technician Level III. The role involves providing expert-level AV and IT support for live events and classroom technology, leading technical operations, troubleshooting complex issues, and mentoring junior staff. Responsibilities: - Lead technical operations for high-profile events and classroom support, ensuring seamless AV/IT performance - Troubleshoot and resolve complex AV issues in real time across classrooms and event spaces - Communicate effectively with faculty, staff, and event partners to assess needs and deliver professional support - Mentor and train junior student staff, promoting growth in technical proficiency and workplace readiness - Collaborate with the AV/IT team to align daily operations with broader campus goals and service excellence - Model professionalism and leadership, setting a standard for service, responsibility, and initiative - Engage in continuous learning by adapting to new technologies and participating in development opportunities Required Qualifications: - Provide expert-level AV and IT support for both live events and classroom technology - Serve as a lead technician for high-profile, technically complex events and support day-to-day classroom technology operations - Lead technical operations for high-profile events and classroom support, ensuring seamless AV/IT performance - Troubleshoot and resolve complex AV issues in real time across classrooms and event spaces - Communicate effectively with faculty, staff, and event partners to assess needs and deliver professional support - Mentor and train junior student staff, promoting growth in technical proficiency and workplace readiness - Collaborate with the AV/IT team to align daily operations with broader campus goals and service excellence - Model professionalism and leadership, setting a standard for service, responsibility, and initiative - Engage in continuous learning by adapting to new technologies and participating in development opportunities - Physical Demands: Lifting and carrying up to 50 lbs, reaching, stooping, handling equipment Preferred Qualifications: - Word - Excel - Social Media & New Technology - advanced AV skills - leadership - attention to detail - willingness to learn new things Required Skills: AV support, IT support, Classroom technology support, Troubleshooting AV issues, Microsoft Word, Microsoft Excel, Social Media, New Technology