Program Manager at University of… · Vancouver

Program Manager Location: UBC Vancouver Campus - Vancouver, BC, Canada Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Administration, Level B Job Title Program Manager Department Program Operations | Portfolio Management Foundation Program | UBC Sauder School of Business Compensation Range $6,747.50 - $9,701.42 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job. Posting End Date May 21, 2026 Note:Applications will be accepted until 11:59 PM on the Posting End Date. This position is subject to the satisfactory completion of required background checks Job End Date Ongoing At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Summary UBC Sauder School of Business is one of the world’s leading business faculties. The school consistently ranks among the top 100 in the world and is recognized internationally for excellence in research and learning, an outstanding faculty and unmatched global partnerships. A collaborative and respectful culture within which all members of our community can thrive is a key principle in our strategic plan, and one that underpins our educational mission. We acknowledge that UBC Sauder at the Vancouver Campus is situated within the traditional, ancestral and unceded territory of the Musqueam. We acknowledge that UBC Sauder at the UBC Robson Square is situated on the traditional territory of the Musqueam, Squamish and Tsleil-Waututh. The UBC Sauder’s Portfolio Management Foundation (PMF) and UBC Sauder Women+ in Finance Training (SWIFT) programs are signature experiential learning initiatives that offer select undergraduate students a structured, immersive experience in capital markets, including the management of a real-money investment fund. The program integrates high-level financial analysis, ethical leadership, and professional development, aligned with UBC Sauder’s commitment to integrating academic excellence with real-world industry relevance. The Program Manager is responsible for providing leadership and operational oversight of a broad range of functions for UBC Sauder’s Portfolio Management Foundation (PMF) and UBC Sauder Women+ in Finance Training (SWIFT) programs, including finances, administrative processes and systems, student and program leadership. The Program Manager is responsible for developing and managing relationships with internal UBC Sauder units and external stakeholders in the global capital markets industry, who are central to the programs’ operations and success. Organizational Status Reports to the Managing Director, PMF and SWIFT. Is a primary point of contact and a relationship manager for a portfolio of corporate and individual learning clients. Collaborates closely with industry associations, faculty, external partners, subject matter experts and authorities for the program operation. Leads cross-functional coordination with faculty, various UBC Sauder units and external stakeholders. Work Performed Operational Leadership Manages functions of a broader scope and provides operational oversight and accountability across all aspects of PMF and SWIFT operations and core activities, aligning with the unit’s strategic goals. Conceptualizes and implements short- and long-term strategies and objectives for the unit. Develops, establishes and manages administrative policies, processes and systems to meet the operational needs of the programs. Continually evaluates their effectiveness, offers suggestions and implements improvement initiatives. Develops and manages budgets and forecasts, and performs accounting functions for the programs. Provides budgetary analysis, prepared financial reports and forecasts for use in strategic planning. Program Leadership and Development Partners with the Managing Director in developing strategic goals for the program development. Leads end-to-end program development, from needs analysis through marketing, delivery and impact evaluation. Researches and proactively identifies new learning needs, renewal opportunities, and value-added services to grow and deepen partnerships and to drive students’ growth. Consults in the development of the strategic business plans and collaborates with business development leads to create proposals and learning solutions aligned with program and learner goals. Develops promotional campaigns; researches, devises and implements communications and marketing strategies. Develops selection criteria and application process and manages admissions for PMF/SWIFT programs in conjunction with the Managing Director. Reviews and updates program frameworks to ensure relevance, innovation, and academic rigor. Manages program logistics, timelines, risk, and communication across stakeholders. Learner Experience Provides leadership and manages students participating in the programs, ensuring an exceptional learner experience throughout the program lifecycle. Monitors students’ performance and engagement and takes corrective actions to address any issues. Leads post-program reviews and integrates feedback into future program enhancements. Leads the development and evaluation of policies, services and service delivery, providing data-informed recommendations to enhance program quality and student experience. External Relations Builds, sustains and manages strategic partnerships with external stakeholders to advance program goals and student success. Represents the unit at industry events, conferences, and partnership meetings to build visibility and grow engagement. Maintains accurate account records and pipeline activity and performs other duties within the scope of the role as required. Consequence of Error/Judgement The extensive outreach by the Program Manager significantly affects the business and academic communities’ perception of UBC Sauder and UBC as a leader in the Portfolio Management Foundation Program. Poor decisions will impact the short- and long-term goals of the operation, as well as the reputation, and the financial position of the program and UBC Sauder. Errors in judgement would immediately and significantly affect the administration of the unit, and the contractual obligations and reputation of the school and the University. Supervision Received Reports to and works under the guidance of the Managing Director (faculty). Works collaboratively while demonstrating capability to work independently in carrying out areas of responsibility. Supervision Given Manages students and student employees of the unit. Minimum Qualifications Undergraduate degree in a relevant discipline. Minimum of three years of related experience, or the equivalent combination of education and experience. - Willingness to respect diverse perspectives, including perspectives in conflict with one’s own - Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion Preferred Qualifications Master’s degree in business, education, or related field is preferred. Accounting experience. Experience working with charities or non-profit organizations is preferred. Experience working with investments portfolio. Experience in program management, account management, or professional education. Strong customer service skills, client management experience, and proven project management experience are essential. Ability to communicate effectively verbally and in writing. Proven analytical abilities. Proactive problem solving and decision-making skills. Strong understanding of adult learning principles, instructional design, and professional development trends. Financial acumen with experience managing budgets, pricing, and performance metrics. Exceptional communication, problem-solving, and relationship-building skills. Experience with learning technology platforms, CRM systems (e.g., Salesforce), learning platforms, and project management tools. Ability to deal with sensitive issues with tact, discretion and good judgment. Ability to negotiate agreements and contracts. Intercultural sensitivity and ability to deal effectively with people from diverse cultures. PMI certification is an asset. Ability to work evenings and weekends as required.