Store Manager - Melbourne Central at Universal Store · Melbourne

The Opportunity
Perfect Stranger is seeking a creative, inspiring, and dedicated retail leader to step into the Store Manager role. This position is perfect for someone who thrives on motivating a team, shaping store culture, and creating memorable customer experiences. If you’re passionate about youth fashion, team development, and delivering an exceptional retail environment, this is your opportunity to lead from the front.
The successful candidate will work a Tuesday–Saturday roster, including late night trade.
Responsibilities
• Lead day to day store operations with a strong floor presence.
• Inspire, coach, and develop a large, diverse team to create future leaders.
• Deliver outstanding customer experiences in line with Perfect Stranger service expectations.
• Drive sales results and ensure store profitability through cost and productivity management.
• Oversee rostering, budgets, and scheduling to meet business and payroll targets.
• Maintain visual merchandising, presentation standards, and store efficiencies.
• Recruit, train, and support team members with clear, honest and constructive feedback.
• Uphold and model Perfect Stranger’s behavioural expectations, culture, and brand values.
Skills and Experience
• Strong retail background with hands on experience across stockroom and shop floor.
• Proven leadership experience as a Store Manager, leading medium to large teams.
• Warm, enthusiastic communicator who leads with positivity and purpose.
• Ability to adapt in a fast paced, ever changing environment.
• High attention to detail with a strong understanding of retail profitability.
• Demonstrated success in achieving and exceeding sales results.
• Confident in delivering feedback and communicating effectively at all levels
What We Offer
• A company that truly cares about your success and career pathway.
• Technical and leadership training.
• Strong, supportive team culture.
• Generous staff discounts and favourable rosters.
• A workplace where your ideas are valued.
Our Values
• Care for Everyone
• Here to Help
• Make it Work
• Better than Good
• Contribute
Apply Now
If you’re ready to lead, inspire, and grow with a passionate and fashion focused team, apply now with your CV and a brief cover letter outlining your suitability for the role.
No agency enquiries. Due to high application volumes, we may not be able to respond to unsuccessful candidates.